1. Introduction
The Claim Partner (“we,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website theclaimpartner.com (“the Site”) or engage with our services as a licensed Public Adjuster in the State of Florida.
By using our Site or services, you agree to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information you voluntarily provide:
Full name
Phone number
Email address
Property address
Insurance policy details
Damage descriptions, photos, or documents
Any other information needed to evaluate or manage an insurance claim
2.2 Technical and Usage Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Time and date of visits
Referring links
Click-path and navigation data
2.3 Third-Party Information
We may receive additional information from:
Insurance companies
Contractors, inspectors, or remediation teams
Public records
Third-party platforms used during claims management
3. How We Use Your Information
We use the information we collect to:
Provide, manage, and negotiate your insurance claim
Communicate with you regarding updates, documents, and next steps
Improve our website performance and user experience
Maintain internal records, compliance, and reporting
Detect and prevent fraud or unauthorized activity
Comply with legal obligations
4. Sharing Your Information
We may share your information with:
Insurance carriers and adjusters
Contractors, engineers, or inspectors involved in your claim
Technology providers supporting our operations
Legal or regulatory authorities when required
Affiliates or partners assisting in claims processing
Parties involved in a business merger, acquisition, or asset transfer
We do not sell your personal information.
5. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no online platform is completely secure. We cannot guarantee absolute protection against breaches.
6. Data Retention
We retain your information only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal and regulatory requirements
Maintain proper business documentation
Once no longer required, information is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Request access to your personal data
Request corrections to inaccurate information
Request deletion of your data (except where legally required to retain it)
Limit or object to processing
To exercise any rights, contact us at [email protected].
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Information
For privacy-related questions, please contact:
The Claim Partner
730 NW 107 Ave, Suite 430
Miami, FL 33172
Email: [email protected]
Phone: (305) 686-5623
Terms & Conditions
1. Acceptance of Terms
By accessing theclaimpartner.com (“the Site”) or using our public adjusting services, you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use our Site or services.
2. Description of Services
The Claim Partner provides professional public adjusting services, including:
Property inspections
Documentation and estimation of damages
Filing insurance claims
Negotiations with insurance carriers
Claim reopening and re-evaluation
All services are performed by licensed Public Adjusters in the State of Florida.
Service terms, fees, and obligations are defined in a separate written contract signed by the client.
3. Fees and Payments
Unless stated otherwise, our services operate under a contingency fee structure, meaning our fee is a percentage of the settlement obtained.
You agree to the fee outlined in your signed contract.
No guarantee is made regarding:
Approval of your claim
The settlement amount
The timeframe for resolution
4. Client Responsibilities
By engaging our services, you agree to:
Provide truthful and complete information
Cooperate during inspections and documentation processes
Sign any required forms or authorizations
Inform us of any communications from your insurance company
Refrain from negotiating independently without prior notice to us
Failure to cooperate may limit our ability to represent you effectively.
5. Limitation of Liability
To the fullest extent permitted by law, The Claim Partner is not liable for:
Indirect, incidental, or consequential damages
Loss of income, opportunities, or business
Any decisions made by your insurance carrier
Any delays caused by outside parties
Our total liability is limited to the total amount of fees paid to us for the specific claim in question.
6. No Guarantee of Results
The Claim Partner will make reasonable and professional efforts; however, we do not guarantee any outcome regarding insurance claim settlements.
7. Intellectual Property Rights
All content on the Site—text, images, graphics, logos, videos, layout, and design—is owned by The Claim Partner or licensed to us.
Users may not reproduce, modify, or distribute any content without prior written consent.
8. Third-Party Links and Resources
The Site may contain links to third-party websites. We are not responsible for their content, policies, or actions.
9. Privacy Policy
Your use of the Site is also governed by our Privacy Policy. By accepting these Terms, you acknowledge that you have reviewed and accepted the Privacy Policy.
10. Modifications to the Terms
We may revise these Terms at any time. Continued use of the Site or services after updates constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of Florida.
Any disputes shall be resolved exclusively in the courts of Miami-Dade County, Florida.
12. Severability
If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect.
13. Contact Information
For questions regarding these Terms:
The Claim Partner
730 NW 107 Ave, Suite 430
Miami, FL 33172
Email: [email protected]
Phone: (305) 686-5623