Frequently asked questions
Frequently asked questions
Your questions answered, simply and honestly.
Getting Started
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
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Eligibility
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Surgery & Treatment
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Travel & Accommodation
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Costs & Reimbursement
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Support & Paperwork
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Trust & Safety
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Returning Home
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Other Questions
How long does the process take?
Timelines vary slightly depending on your treatment type and availability, but most of our patients move from consultation to treatment within a 3 to 4 weeks — not months or years.
Do I have to organise travel and accommodation myself?
Yes — patients are responsible for arranging their own travel and accommodation, as these costs aren’t covered by the HSE. That said, we’re here to help every step of the way. Our team will guide you through the process, recommend trusted local accommodation, and ensure your trip is as smooth and stress-free as possible. Most importantly, you’ll gain quicker access to treatment and recovery — and for many, that’s priceless.
What expenses are covered by the HSE?
The HSE covers the full cost of your medical treatment, provided it’s eligible under the Cross-Border Directive. This includes consultations, surgery, and necessary post-operative care such as physiotherapy. However, travel, accommodation, and any non-medical expenses are not reimbursed. We’ll help you understand exactly what’s covered and ensure all paperwork is in place for your full treatment refund.
Can I bring someone with me?
Absolutely. We can help coordinate travel and accommodation for a companion, so you're fully supported during your stay.
Are the clinics and surgeons trustworthy?
We only work with licensed, award-winning clinics and specialists with extensive experience in treating international patients. You're in expert hands from day one.
Your Title Here
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Got more questions? Schedule a free call for expert advice.
Everything begins right here — from getting answers to booking your treatment. Speak to our team and take the first step in under 15 minutes.
Here's what to expect in our free call.
We’ll confirm your eligibility for the HSE scheme
You'll understand how the process applies to you
No confusion — you'll get a personalised next-step plan
Got more questions? Schedule a free call for expert advice.
Everything begins right here — from getting answers to booking your treatment. Speak to our team and take the first step in under 15 minutes.
Here's what to expect in our free call.
We’ll confirm your eligibility for the HSE scheme
You'll understand how the process applies to you
No confusion — you'll get a personalised next-step plan
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