AllTrue Wellness Privacy Policy

Effective Date: August 4, 2025

At AllTrue Wellness, your privacy matters. This policy outlines how we collect, use, and protect the mobile information you share through our SMS/text messaging services. We are committed to respecting your privacy and will never sell or share your mobile number or related opt-in data for marketing or promotional purposes.

1. What Personal Information Do We Collect?

When you opt in to receive SMS communications from AllTrue Wellness, we may collect:

Your mobile phone number

Your name (if provided)

Date and time of your opt-in

Your communication preferences (e.g., HELP or STOP messages)

Message history between you and our service

We do not collect sensitive personal information (like credit card numbers or Social Security numbers) via SMS.

2. How Is This Information Collected?

We collect your mobile information when:

You opt in to receive messages (via our website, intake forms, checkboxes, or texting a keyword)

You engage with our text messages (e.g., replying, clicking links, or sending commands like HELP or STOP)

3. Why Do We Collect This Information?

We collect your mobile data to:

Send reminders, updates, and wellness content you’ve requested

Communicate about sessions, events, or resources

Respond to questions or provide customer support

Remain compliant with legal and carrier regulations

4. How Do We Use Your Information?

Your information is used solely to:

Deliver relevant messages related to AllTrue Wellness services

Provide support and respond to inquiries

Maintain and improve communication with you

We do not sell, rent, or share your information for third-party advertising or promotional use.

5. Who Has Access to Your Information?

Only authorized team members at AllTrue Wellness—and a limited number of trusted service providers (such as SMS platforms or technical support partners)—may access your data. These partners are contractually obligated to keep your information secure and to use it solely to support our communication with you.

6. Your Choices and Control

You’re always in control of your participation. You can:

Text STOP at any time to unsubscribe

Text HELP for support

Reach out directly to update or delete your information

You can also opt out of communications by emailing us at:
📧 [email protected]

7. Changes to This Policy

If we update this policy:

The “Effective Date” at the top will be changed

We’ll notify you via SMS or email if the update is significant

We recommend checking this policy occasionally to stay informed.

8. Questions or Concerns?

If you have any questions, concerns, or would like to make a request regarding your mobile data, please contact us at:
📧 [email protected]
🌐 https://alltruewellness.com