Terms of Service

Effective Date: May 13, 2025

Last Updated: May 13, 2025

Welcome to Frontline Consultations LLC. These Terms of Service ("Terms") govern your access to and use of our Application-to-Person (A2P) messaging platform and related services (the “Services”). By using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old and able to enter into legally binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.

2. Use of Services

You agree to use the Services only for lawful purposes, including:

Sending messages to individuals who have given valid consent

Following all applicable federal, state, and local laws, including the TCPA, CAN-SPAM Act, and CTIA guidelines

Ensuring all message content is truthful, appropriate, and non-deceptive

You agree not to:

Send unsolicited or spam messages

Use the Services to harass, threaten, or defraud others

Attempt to interfere with, compromise, or reverse-engineer any part of the platform

3. User Responsibilities

You are solely responsible for:

Obtaining and maintaining any required consents from your recipients

The content of all communications sent using the Services

Any charges incurred from message delivery

We may suspend or terminate your access if you violate these responsibilities.

4. Fees and Billing

Access to certain features may require payment. You agree to pay all fees due, as described at the time of purchase. All payments are non-refundable unless otherwise stated.

We reserve the right to change pricing at any time. You will be notified in advance of any changes.

5. Account Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect any unauthorized access to your account.

6. Intellectual Property

All content, software, and branding associated with the Services remain the exclusive property of Frontline Consultations LLC or its licensors. You may not copy, distribute, or exploit any part of the platform without written consent.

7. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or applicable laws.

You may cancel your account at any time by contacting us.

8. Disclaimers

The Services are provided “as is” and “as available.” We do not guarantee that the Services will be uninterrupted or error-free. We are not liable for any delays or failures caused by third-party providers or networks.

9. Limitation of Liability

To the fullest extent permitted by law, Frontline Consultations LLC shall not be liable for any indirect, incidental, or consequential damages arising out of or relating to your use of the Services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Frontline Consultations LLC and its affiliates from any claims, damages, liabilities, and expenses arising out of your misuse of the Services or your violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any legal action must be brought in the courts located in Atlanta, GA.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after such updates constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, contact us at:

Frontline Consultations LLC

Email: [email protected]