Terms & Conditions — Solarient

By participating in the text messaging services offered by Solarient, you agree to be bound by the following Terms and Conditions.

These Terms and Conditions incorporate the general terms of use for www.solarient.com. They contain important provisions regarding arbitration, class action waivers, and other critical details concerning your legal rights and responsibilities.

How it Works

All Solarient subscribers will receive text messages (SMS/MMS) regarding their solar journey. These communications may include:

• Inquiries regarding solar consultations or site visits.

• Updates on system design, permitting, and installation schedules.

• Incentive alerts, promotional offers, and federal/state tax credit reminders.

• System performance notifications and maintenance updates.

Upon enrollment, you will be prompted to confirm your mobile number. Messages are delivered through automated systems. Participation is optional and is not a condition of purchasing a solar system or any Solarient services. Standard message and data rates may apply.

Participant Requirements

To use this service, you must:

• Own a mobile device capable of two-way text messaging.

• Be subscribed to a compatible wireless carrier.

• Maintain an active text messaging plan.

Enrollment Acknowledgment

By enrolling in Solarient’s text alerts, you confirm that you:

1. Are at least 18 years old.

2. Have the legal authority to register the provided mobile number.

3. Accept responsibility for all messaging or data fees incurred from your carrier.

Opt-Out or Help

You may unsubscribe at any time.

• To Stop: Reply STOP to any message you receive from us.

• For Help: Reply HELP or contact our customer support team.

Costs

Solarient does not charge a fee for this service; however, your carrier’s standard message and data rates apply. You are solely responsible for all associated fees and taxes charged by your provider.

Privacy Policy

Your data security is vital to us, especially when dealing with home energy information. Please review our Privacy Policy at www.solarient.com to understand how we collect and protect your information.

Release of Claims & Limitation of Liability

No Warranties: Solarient provides this service on an “as-is” basis. We disclaim all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

Limitation of Liability: By using this service, you agree to release Solarient, our SMS providers, and all affiliated representatives (the “Released Parties”) from any claims, damages, or injuries arising from your participation. The Released Parties are not responsible for:

• Technical malfunctions or network congestion.

• Delayed, undelivered, or corrupted message transmissions.

• Omissions or typographical errors in promotional content.

• Any damage to your mobile device resulting from the use of this service.