Bluebonnet Beauty and Wellness Center PLLC (“Bluebonnet,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at bluebonnetbody.com (the “Site”), interact with our online forms, or otherwise engage with our digital presence.

Important:

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

•    Submit a contact, consultation, or appointment-request form

•    Sign up for our email list or download a guide

•    Create an account through our patient portal (when active)

•    Communicate with us via email, chat, or text message

•    Participate in a survey, event registration, or promotion

The information typically includes your name, phone number, email address, postal address, areas of interest in our services, your preferred method of contact, and any additional information you choose to share.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

•    Your IP address and approximate geographic location

•    Browser type, operating system, and device characteristics

•    Pages you visit on the Site, time spent, and links clicked

•    The website that referred you to us

•    Date and time of your visit

•    Information collected through cookies, web beacons, and similar technologies

Information from Third Parties

We may receive information about you from third parties, such as social media platforms (if you interact with our content there), advertising partners (such as Google or Meta), or other service providers who help us operate our business.

2. How We Use Your Information

We use information we collect for the following purposes:

•    To respond to your inquiries, requests, and communications

•    To schedule appointments and provide information about our services

•    To send appointment reminders, post-visit care instructions, and follow-up communications

•    To send marketing emails or text messages — only when you have opted in

•    To improve our Site and the user experience

•    To measure the effectiveness of our advertising and marketing

•    To comply with legal obligations and protect our legal rights

•    To detect and prevent fraud, security incidents, or other harmful activity

Marketing Communications

We will only send you marketing emails or SMS text messages if you have specifically opted in to receive them. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email. To stop marketing text messages, reply STOP to any SMS message. Transactional communications (appointment confirmations, post-care instructions, billing) may continue regardless of your marketing opt-in status.

3. How We Share Your Information

We do not sell your personal information to third parties.

With Our Service Providers

We share information with vendors and service providers who help us operate our business, including:

•    Website hosting and analytics providers

•    Email and SMS messaging providers

•    Customer relationship management (CRM) and electronic health records (EHR) platforms

•    Payment processing services

•    Advertising and marketing technology partners

•    Legal, accounting, and other professional advisors

Our service providers are contractually obligated to use your information only to provide services to us and to maintain its confidentiality. Service providers with access to PHI sign business associate agreements (BAAs) as required by HIPAA.

For Legal Reasons

We may disclose your information if required by law, court order, subpoena, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

In Business Transactions

If Bluebonnet is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or use of your information.

4. Cookies and Tracking Technologies

The Site uses cookies, pixels, and similar technologies to recognize your browser, remember your preferences, analyze how the Site is used, and deliver advertisements that may be relevant to you.

Some of these technologies are operated by third parties, including:

•    Google Analytics and Google Ads — to measure Site traffic and the effectiveness of our advertising

•    Meta Pixel (Facebook/Instagram) — to deliver and measure ads on Meta platforms

•    TikTok Pixel — to deliver and measure ads on TikTok

•    Other analytics and advertising partners — to support our marketing activities

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site. You can opt out of personalized advertising through industry tools such as the Digital Advertising Alliance (aboutads.info) or the Network Advertising Initiative (networkadvertising.org).

5. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

6. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

•    Access: You may request a copy of the information we hold about you.

•    Correction: You may request that we correct inaccurate information.

•    Deletion: You may request that we delete your information, subject to legal and operational retention requirements.

•    Opt-out: You may opt out of marketing communications at any time.

•    Restrict processing: You may request that we limit certain uses of your information.

To exercise any of these rights, contact us using the information at the end of this policy. We may need to verify your identity before responding to your request.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Important:

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any website you visit.

9. International Visitors

The Site is operated from the United States. If you are visiting from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:

Bluebonnet Beauty and Wellness Center PLLC

Attn: Privacy Officer

206 S Clay Street

Ennis, TX 75119

Phone: +1 903-600-8358

Email: [email protected]