Big Bear Concierge – Privacy Policy

Last Updated: September 11/2025

We respect your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Personal Information: Name, phone number, email (if provided via contact form or SMS).

Usage Data: Questions asked, chatbot interactions, website analytics.

2. How We Use Your Information

To provide AI-powered local recommendations.

To respond to your messages or inquiries.

To send SMS/MMS responses, if you opt-in.

To connect you with local businesses (some sponsored).

3. Data Sharing

We do not sell your personal data. We may share your info only:

With local businesses you inquire about.

As required by law.

4. SMS Messaging

By opting in, you agree to receive text messages from Big Bear Concierge.

Message frequency varies. Message & data rates may apply.

Reply STOP to unsubscribe at any time.

5. Data Security

We use reasonable measures to protect your information, but cannot guarantee absolute security.

6. Children’s Privacy

Our Service is not directed to individuals under 13 years old.

7. Changes to this Policy

We may update this Privacy Policy at any time. Continued use of our Service means acceptance of changes.