Terms of Service

Effective Date: December 2, 2025

These Terms of Service (“Terms”) govern your use of the website, online forms, communication channels, and roofing services provided by Solid Force Roofing (“we,” “us,” or “our”). By using our website or requesting our services, you agree to these Terms.

If you do not agree, do not use our website or services.

1. Services Provided

Solid Force Roofing provides roofing inspections, estimates, repairs, replacements, consultations, and related services. Service availability may vary based on location, scheduling, material availability, and weather conditions.

Any estimate provided is based on information available at the time and may change if additional issues or hidden damage are discovered during the project.

2. Use of Website and Forms

You may use our website to:

Request a roofing inspection or estimate
Submit contact information
Learn about our services
Communicate with our team

You agree not to use the website for:

Fraudulent or misleading submissions
Spamming or automated form submissions
Harming, interrupting, or interfering with website functionality
Illegal or unauthorized activity

We may refuse service or block access if these Terms are violated.

3. Customer Responsibilities

When requesting or receiving roofing services, you agree to:

Provide accurate, complete information
Ensure safe and reasonable access to your property
Notify us of any hazards (pets, structural issues, utilities, etc.)
Secure any necessary permissions (HOA, landlord, etc.)

You are responsible for protecting personal items, vehicles, landscaping, and any items near the work area.

4. Communications Consent

By providing your phone number or email, you consent to receive:

Appointment confirmations
Estimate information
Project updates
Service-related messages
Customer support follow-ups
Optional promotional communications (when permitted by law)

SMS Opt-Out: Reply “STOP” to any text.

SMS Help: Reply “HELP.”

Email communication can be opted out of using the unsubscribe link or by contacting us directly.

5. Payments and Billing

Payment terms will be outlined in your estimate or service agreement. You agree to pay all charges for approved work performed.

Unless stated otherwise:

Deposits may be required before work begins
Remaining balances are due upon project completion
Change orders must be approved and may affect final pricing
Late payments may result in fees or suspension of services

We reserve the right to pause work for nonpayment.

6. Warranties and Guarantees

Any service or workmanship warranty will be provided in writing and included with your agreement or project documentation.

Warranty coverage does not apply to:

Storm damage, severe weather, or natural disasters
Damage caused by third parties or property owners
Damage resulting from lack of maintenance
Modifications performed after project completion

Verbal warranties are not valid unless also provided in writing.

7. Limitation of Liability

To the fullest extent allowed by law:

We are not liable for indirect or consequential damages
We are not responsible for delays caused by weather, supplier issues, or events outside our control
Our total liability will not exceed the amount paid for the specific service provided

You agree to hold Solid Force Roofing harmless from claims arising from misinformation provided or hazards not disclosed.

8. Third-Party Services

We may use third-party providers for scheduling, payments, communications, or other functions. These providers may have their own Terms and Privacy Policies, which we do not control. We are not responsible for their actions or performance.

9. Intellectual Property

All text, images, logos, graphics, and website content are owned by Solid Force Roofing. You may not copy, download, modify, or reuse any content without written permission.

10. Termination of Use

We may restrict or terminate access to our website or services at any time for behavior that violates these Terms or creates risk to our business, staff, or customers.

11. Updates to These Terms

We may update these Terms and Conditions at any time. Updates take effect once posted on our website. Your continued use of our site or services means you accept the revised Terms.