Battery Service LA LLC

Battery Service LA LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

• We may collect the following information when you use our services:

• Name, phone number, and email address

• Vehicle details (make, model, location for service)

• Service address or location

• Payment information (processed securely through third-party providers)

How We Use Your Information

• We use your information to:

• Provide mobile battery services and roadside assistance

• Communicate with you regarding appointments or inquiries

• Process payments and send confirmations

• Improve our services and customer experience

Sharing of Information

• We do not sell or rent your personal information. We may share information with:

• Payment processors to complete transactions

• Service providers who assist in operating our business

• Authorities if required by law

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

SMS Communications & Opt-In

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from Battery Service LA LLC related to your service requests, appointment confirmations, updates, and customer support.

Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

We do not share, sell, or distribute your SMS opt-in information or phone numbers to third parties or affiliates for marketing purposes. SMS consent is used solely for communication related to our services.

Your Rights

You may request to access, update, or delete your personal information by contacting us directly.

Cookies & Website Usage

If you visit our website, we may use basic cookies or tracking tools to improve user experience and analyze traffic.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.