MantaRise LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our online booking form and other services, including A2P messaging (such as SMS or automated communications).
1. Information We Collect
We collect the following types of information when you use our services. This may include personal information such as your name, address, phone number, email address, vehicle details, and other identifying information provided through our booking or inquiry form. We also collect service information like your preferred wash type, appointment date and time, and any specific service requests you submit.
If you choose to communicate with us through A2P messaging, we may collect your mobile phone number or other contact information used to send you automated or marketing messages. Additionally, we may collect non-personal information such as your device’s IP address, browser type, operating system, and usage data including time spent on the website and pages accessed.
2. How We Use Your Information
We use your information primarily to provide and improve our services. This includes processing your booking, confirming appointments, and providing updates related to your car wash or detailing request. If you opt in to receive A2P messages, we may use your contact information to send you automated messages such as appointment reminders, service updates, special offers, or promotions.
Your information also helps us enhance the functionality and user experience of our website and improve the efficiency of our services. Additionally, we use your information to comply with legal obligations and ensure the protection and security of your data.
3. A2P Messaging Consent
By providing your phone number or opting into SMS, text, or other messaging services, you consent to receive A2P communications from us. These may include appointment reminders, confirmations, cancellations, and service-related messages such as notifications about your car being ready for pickup or payment confirmations. We may also send promotional or marketing communications about offers and discounts, which you can opt out of at any time.
You may opt out of receiving A2P messages by replying “STOP” to any message or contacting us directly. Please note that standard message and data rates may apply depending on your mobile carrier.
4. Information Handling
We may provide your information to third-party service providers who assist us in operating our website, sending A2P messages, or supporting our business operations, provided that they adhere to strict confidentiality requirements. We may also disclose information if required by law or necessary
to protect our rights.
5. Data Security
We use industry-standard security measures such as encryption, secure servers, and other safeguards to protect your data. However, please note that no method of transmission over the Internet is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to access and review the personal data we hold about you, request corrections to inaccurate data, and ask for the deletion of your data, subject to legal or operational obligations. You can also opt out of receiving marketing or A2P messages at any time by replying “STOP” to a message or contacting us directly.
7. Cookies and Tracking
We may use cookies to improve your browsing experience and analyze website usage. Cookies help us better understand how users interact with our website so we can enhance performance and functionality. You can manage or disable cookies through your browser settings if you prefer.
8. Children’s Privacy
Our services are not designed for children under the age of 13. We do not knowingly collect personal information from children without verified parental consent. If we become aware that information has been collected from a child under 13, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. No Information being shared with third parties:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our A2P messaging practices, please contact us at: