Terms of Service

Last Updated: 8 May 2026

Welcome to Kairos Care. These Terms of Service (“Terms”) govern your use of our website, services, and online platforms operated by Kairos Care Pty Ltd (“Kairos Care”, “we”, “our”, or “us”).

By accessing or using this website, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.


1. About Kairos Care

Kairos Care provides disability support services, aged care support, psychosocial support, counselling-related services, community participation programs, and other support services across Australia, including services funded through the National Disability Insurance Scheme (NDIS).

2. Use of This Website

You agree to use this website lawfully and respectfully. You must not:

  • Use the website in any way that breaches Australian laws or regulations

  • Attempt to gain unauthorised access to systems or data

  • Upload malicious software, spam, or harmful content

  • Misrepresent your identity or provide false information

  • Use the website in a manner that may damage Kairos Care’s reputation or operations

  • We reserve the right to restrict or terminate access to users who breach these Terms.

We reserve the right to restrict or terminate access to users who breach these Terms.

3. Information on the Website

The information provided on this website is for general informational purposes only and does not constitute medical, psychological, legal, or professional advice.

While we aim to keep information accurate and up to date, Kairos Care does not guarantee:

  • The accuracy, completeness, or reliability of website content

  • That the website will always be available or error-free

  • That all information is current at all times

Users should seek independent professional advice where appropriate.

4. NDIS and Service Information

Information relating to NDIS supports, funding, eligibility, pricing, and services may change based on:

  • NDIS legislation and guidelines

  • Pricing arrangements

  • Service availability

  • Individual participant plans and funding

Website content does not create a formal service agreement between Kairos Care and any participant or representative.

Formal supports commence only after appropriate intake, assessment, and signed service agreements are completed.

5. Privacy and Confidentiality

Your use of this website is also governed by our Privacy Policy.

Kairos Care is committed to protecting personal information in accordance with:

  • The Privacy Act 1988 (Cth)

  • Australian Privacy Principles (APPs)

  • NDIS Practice Standards and Code of Conduct

Please refer to our Privacy Policy for further information regarding data collection, storage, and usage.

6. Intellectual Property

Unless otherwise stated, all content on this website — including logos, branding, graphics, documents, training materials, videos, text, and design — is the property of Kairos Care Pty Ltd and protected under Australian intellectual property laws.

You may not:

  • Copy or reproduce website content for commercial purposes

  • Modify or distribute materials without written permission

  • Use Kairos Care branding without authorisation

Reasonable personal and non-commercial use is permitted.

7. Third-Party Links

This website may contain links to third-party websites or services. Kairos Care is not responsible for:

  • The content or accuracy of external websites

  • Third-party privacy practices

  • Any loss or damage arising from use of third-party services

Users access third-party websites at their own risk.


8. Online Forms and Communications

By submitting forms or enquiries through our website, you:

  • Confirm the information provided is accurate

  • Consent to being contacted by Kairos Care

  • Understand that electronic communications may not always be secure

Website enquiries do not constitute emergency or crisis support services.

If you or someone else is in immediate danger or experiencing a mental health emergency, please contact:

  • Emergency Services: 000

  • Lifeline Australia: 13 11 14

  • Mental Health Line in your state or territory

9. Limitation of Liability

To the maximum extent permitted by law, Kairos Care will not be liable for any:

  • Direct or indirect loss

  • Damages

  • Data loss

  • Service interruption

  • Reliance on website information

arising from use of this website or related services.

Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.

10. Website Availability

We may:

  • Modify website content at any time

  • Suspend or discontinue parts of the website

  • Conduct maintenance without notice

We do not guarantee uninterrupted access to the website.

11. Changes to These Terms

Kairos Care may update these Terms from time to time. Updated versions will be published on this website with a revised effective date.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes arising from these Terms or use of the website will be subject to the jurisdiction of the courts of New South Wales.

13. Contact Us

For questions regarding these Terms of Service, please contact:

Kairos Care Pty Ltd
Email:
[email protected] 
Website:
Kairos Care Website

LOCATION

NSW

Western Sydney - Blacktown
Southern Sydney – Caringbah

Queensland

Brisbane City – Ashgrove

Western Australia

Perth – Armadale

We'd love to hear from you

Get in touch

We’d love to hear from you

02 8502 8400

0406 931 342

Kairos Care Pty Ltd

Kairos Care Pty Ltd understands the importance of recognising the traditional owners of the lands on which we operate. We extend our respect to the Elders, both past and present, and acknowledge the unique and ongoing connection that native people have to this land.

© Kairos Care Pty Ltd. 2026. All Rights Reserved.