Effective Date: May 21st, 2025
Business Name: Nelson Pest Control & Maintenance, LLC
Location: Branson, MO
1. Overview
These Terms and Conditions govern your use of Nelson Pest Control & Maintenance’s services, including communication via SMS. By requesting service or opting into our messaging program, you agree to the terms outlined below.
2. Business Hours & Service Area
Our services operate during normal business hours. We serve clients within designated zip codes in and around Branson, Missouri. Service availability may vary based on location.
3. SMS Communication Terms
Program Name: Nelson Pest Control & Maintenance
Message Types: You may receive automated text messages related to your pest control and maintenance services, such as confirmations, appointment reminders, and service-related questions.
Opt-In: By submitting a form on our website or calling in to request service, you consent to receive SMS messages related to your request.
Opt-Out: You may cancel SMS messages at any time by replying STOP. Upon texting STOP, you will receive confirmation of your opt-out. After that, you will no longer receive SMS communications from us.
Rejoining: You can rejoin the program at any time by calling us or submitting a new service request form.
Help Requests: If you need assistance with our messaging service, reply HELP or contact us at: +1 417-213-5813
Message Disclaimer:
Message and data rates may apply. Message frequency varies based on service activity. Contact your mobile provider for details on your messaging plan.
Mobile carriers are not responsible for delayed or undelivered messages.
4. Scheduling & Rescheduling
We allow rescheduling of services with reasonable notice. Please contact us via phone to coordinate any changes. We do not currently offer refunds.
5. Use Restrictions
To use our services, you must be located in an eligible service zip code. We reserve the right to decline service requests outside our coverage area.
6. Limitation of Liability
We aim to provide quality pest control and maintenance services. However, we do not guarantee specific outcomes due to environmental variables beyond our control.
Nelson Pest Control & Maintenance is not liable for delays or failures in service caused by factors such as severe weather, outages, or carrier messaging disruptions.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services and SMS communications after changes indicates acceptance of the updated terms.