Faq’s

Frequently Asked Questions

What are the benefits of using a professional pool cleaning service vs. doing it myself?

We bring the chemicals and our expertise in water chemistry to your backyard, so you won’t have to wait in line at a pool store or handle any chemicals yourself! Our Scouts/technicians are fully trained in using our 8-parameter mobile water lab and are equipped with the industry’s best pool cleaning equipment. We provide you with real time notifications when we are headed to your house and when your service is complete. Best of all, our system records your chemistry results, dosing amounts and even includes before and after pictures. We then combine everything into an easy-to-read report. We do the work to keep you swimming, Scout’s Honor!

How much does it cost?

Pricing depends on a variety of factors including the size and location of your pool. To determine pricing for your pool care needs, enter your information into the “Request a Quote” form below, or on our homepage. Additionally, you can reach out to your local Pool Scouts location.

Do you service commercial accounts?

Our primary focus and expertise are on residential pools. Contact your local Pool Scouts for more information.

Are you using dangerous chemicals?

Maintaining a pool necessarily requires the use of chemicals, which, if handled improperly, can pose a safety hazard. It’s best to have a trained Scout to safely handle them and ensure they work as intended. Our professional training ensures that every Scout understands how to measure and administer the precise timing and number of chemical treatments required for each specific pool.

How often is service offered?

We recommend having your pool serviced weekly in order to maintain a swim-ready, crystal-clear pool.

Do you offer pool repair services?

We specialize in ongoing cleaning and care for pools. Pool Scouts technicians are fully capable of doing most small repairs and will facilitate any larger repairs through our appropriate partner organizations. If you have questions about repairs, we would be happy to provide a quote or a referral.

What is the advantage of opening/closing my pool at the beginning/end of the season?

Closing your pool when it is not in use will help reduce the leaves and debris in your pool and protect the integrity of your pool surface. But you must do it the right way. There’s a process to follow to close the pool in a way that keeps it primed and ready for the summer. Our professional opening and closing services will save you time and ensure a proper start or finish of the season.

What are the benefits of leaving my pool open year-round?

Pool Scouts offers services to keep your pool clean and clear all year long. Many homeowners enjoy looking at their pool as a landscape feature even when it is too cold to swim. Keeping the pool running and serviced all year long keeps your pool swim-ready so that when temperatures warm back up, you can dive right in.