When you fill out a form, schedule a call, or otherwise contact us, we may collect:
- First name and last name
- Email address
- Phone number (mobile and/or landline)
- Market / city or area where you currently work or intend to work (e.g., Cleveland, Columbus)
- Your current role/status (e.g., new agent, struggling agent, team leader)
- Real estate licensing status and related professional details you choose to share
- Information about your goals, production, team size, or business model that you choose to share in forms, surveys, or during booking
- Any other data you provide via open text fields, surveys, questionnaires, or during calls
- If applicable, payment information processed through secure third-party processors (we do not store full payment card details on our servers)
When you visit our website or funnel pages, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages or sections viewed and time spent on each
- Referring URLs and exit pages
- General location information inferred from your IP address
C. Communication & Interaction Data
When you interact with us via SMS/text message, email, or phone, we may collect:
- Message content and responses
- Information you share in those messages (e.g., about your goals, experience, or availability)
- Delivery, open, click, and reply metrics for SMS and email
- To review and respond to your inquiry about joining Showcase Home Group
- To schedule, confirm, and manage Zoom calls or phone appointments with Kurt and/or the team
- To evaluate potential fit for our team, mentorship, or collaboration opportunities
- To send you transactional communications (e.g., appointment confirmations, reminders, follow-up messages after a call)
- To send marketing and promotional communications when you have given the appropriate consent (e.g., updates about team opportunities, events, or resources)
- To improve our recruiting funnel, website performance, and user experience
- To personalize content and recommendations based on your interests and experience level (e.g., new agent vs. team leader)
- To maintain internal records, analytics, and reporting
- To comply with legal and regulatory obligations
These messages relate directly to your recruiting inquiry and/or calls with us, such as:
- Intro call or Zoom call confirmations and reminders
- Rescheduling or follow-up messages about your appointment
- Important updates related to the status of your inquiry
These non-marketing messages may be sent via SMS/text, email, or phone call.
If you separately consent by checking the marketing box, we may send:
- Updates about Showcase Home Group opportunities
- Resources, tips, and content for real estate agents and team leaders
- Information about eXp Realty’s model, revenue share, equity, and related offerings
- Message frequency may vary depending on your level of engagement and the nature of your inquiry.
- Message & data rates may apply, depending on your mobile carrier and plan.
- You can receive help for SMS/text by replying HELP.
- You may also request to update your preferences or be removed from all marketing communications by contacting us at [CONTACT EMAIL].
- Analyze site and funnel traffic
- Understand how different types of agents (new, struggling, team leaders) engage with our content
- Improve page performance and user experience
- Measure the effectiveness of our marketing campaigns
We may share information with trusted service providers who help us operate our recruiting funnel and communication systems, such as:
- CRM and marketing automation platforms
- Email and SMS/text messaging providers
- Analytics providers and advertising platforms
These providers are authorized to use your information only as necessary to provide services to us.
If you move forward in the process of joining Showcase Home Group or eXp Realty, we may share relevant information with brokerage partners and internal team members as needed for onboarding, compliance, and support.
We may disclose your information to third parties when required to:
- Comply with applicable laws, regulations, or legal processes
- Respond to valid law enforcement or government requests
- Protect our rights, property, or safety, or that of others
We may share limited information (often in hashed or pseudonymous form) with advertising and analytics vendors for retargeting, measurement, and optimization of our ads and campaigns.
- Respond to and process your inquiry about joining our team
- Maintain contact with you about potential future opportunities (where permitted)
- Maintain business records and analytics
How to Exercise Your Rights
- Clicking the unsubscribe link in any marketing email to stop receiving marketing emails
- Replying HELP to get assistance with SMS/text messages
- Adjusting cookie settings in your browser
Showcase Home Group
BUSINESS ADDRESS