AI-Powered
Cost-Effective
Global Contact Center
Drive CX Innovation with a Low-Cost, AI-
Powered Omnichannel Contact Center
All-in-one solution
Complete overview of SimpleConnect
All-in-one solution
Complete overview of SimpleConnect
Connect your customers with
an engaging and satisfying
experience
More flexibility, more significant savings and higher efficiency
Safe, reliable, and high concurrency.
Flexible IVR process configuration
Suitable for inbound and outbound calling
Easily sending and receiving faxes
Increase user and workflow productivity
Drag the file to upload
Support batch import of receive numbers
Provide real-time support for customers
Improve the conversational experience and increase the customer retention rate for online businesses.
Reliable and fast chat with a range of features
Customer information, quick reply, knowledge base supported online communication
Integrated CRM that’s compatible with contact center
Improve business relationships
Help companies stay in touch with customers, streamline processes, and improve profitability
Simple dashboard, you can see everything in one place
Impress your customers and increase their satisfaction
Improve business relationships
Help companies stay in touch with customers, streamline processes, and improve profitability
Simple dashboard, you can see everything in one place
Make more
conversations
Supports fixed concurrency and intelligent concurrency
Set up scheduled automatic calls to make sure you’re calling with the right prospect at the right time
Support batch import of numbers and filter duplicate numbers
Dashboards and reports that turn data into action
Visualized agent performance report
Better agent training and evaluation
Make objective data-driven decisions
Track, analyze, and manage agent performance to optimize customer service
Ability to monitor agents’ calls and screen activity
Support multiple monitoring, call, omnichannel, monitoring in chart
Provide guidance for agent scheduling
Visually optimize the agent-customer interaction experience
Ability to monitor agents’ calls and screen activity
Support multiple monitoring, call, omnichannel, monitoring in chart
Provide guidance for agent scheduling
Faster and high efficiency with lower cost
Support bulk group sending and individual messages
Use preset SMS templates to improve the efficiency of mass SMS sending
Integrate SMS into omnichannel to create the ultimate customer experienc
Connect your customers with
an engaging and satisfying
experience
More flexibility, more significant savings and higher efficiency
Safe, reliable, and high concurrency.
Flexible IVR process configuration
Suitable for inbound and outbound calling
Easily sending and receiving faxes
Increase user and workflow productivity
Drag the file to upload
Support batch import of receive numbers
Provide real-time support for customers
Improve the conversational experience and increase the customer retention rate for online businesses.
Reliable and fast chat with a range of features
Customer information, quick reply, knowledge base supported online communication
Integrated CRM that’s compatible with contact center
Improve business relationships
Help companies stay in touch with customers, streamline processes, and improve profitability
Simple dashboard, you can see everything in one place
Impress your customers and increase their satisfaction
Improve business relationships
Help companies stay in touch with customers, streamline processes, and improve profitability
Simple dashboard, you can see everything in one place
Make more conversations
Supports fixed concurrency and intelligent concurrency
Set up scheduled automatic calls to make sure you’re calling with the right prospect at the right time
Support batch import of numbers and filter duplicate numbers
Dashboards and reports that turn data into action
Visualized agent performance report
Better agent training and evaluation
Make objective data-driven decisions
Track, analyze, and manage agent performance to optimize customer service
Ability to monitor agents’ calls and screen activity
Support multiple monitoring, call, omnichannel, monitoring in chart
Provide guidance for agent scheduling
Visually optimize the agent-customer interaction experience
Ability to monitor agents’ calls and screen activity
Support multiple monitoring, call, omnichannel, monitoring in chart
Provide guidance for agent scheduling
Faster and high efficiency with lower cost
Support bulk group sending and individual messages
Use preset SMS templates to improve the efficiency of mass SMS sending
Integrate SMS into omnichannel to create the ultimate customer experienc
Over 12,000 active clients growing their business with SimpleConnect
Over 12,000 active clients growing their business with SimpleConnect
