Eliovation LLC Terms of Service and Privacy Policy

Introduction:

This outlines the Terms of Service and Privacy Policy for Eliovation LLC ("Eliovation"), a company that provides Software as a Service (SaaS) solutions. Our services are designed to help businesses automate and streamline their marketing and communication efforts. This document is compliant with applicable laws and regulations, including A2P (Application-to-Person) messaging standards.

Service Tiers and Pricing:

Eliovation offers the following service tiers:

Starter Tier 1:

Priced at $297 per month, includes 2-way text and email conversations, Google My Business (GMB) messaging, web chat widget, reputation management, Facebook Messenger integration, GMB call tracking, missed call text back, and Text To Pay. It also provides access to the LeadConnector mobile application.

Growth Lead Gen Tier 2:

Priced at $997 per month, includes all features of Tier 1 plus all reporting, calendar, CRM, opportunities, email marketing campaigns, funnels, websites, workflows, forms, and surveys. It also includes customizable automation for sales funnels and campaigns.

SEO Services:

Available separately at $897 per month.

Scale Tier:

Combines Starter and Growth tiers with SEO services for $1497 per month.

Software Features

Access to LeadConnector for managing communications across various platforms. Features like missed call text back, which sends an automated SMS response to missed calls. Additional features in higher tiers, including reporting, CRM, email marketing, and more.

Payment Terms

Payments are due at the time of contract signing and are renewed monthly using the same credit card you signed up with. For declined payments, suspension of services after 5 days and deletion after 15 days for unpaid accounts.

Usage Policy

Clients agree not to use Eliovation's software for illegal purposes and to comply with all applicable laws.

Data Privacy and Security

Eliovation commits to not selling or sharing customer data and will only access users information to provide support and assist with loading data into the .

Cancellation and Refund Policy

Users may cancel at any time, but refunds are not provided for unused time within a month. Eliovation offers guidance, support, and training but does not guarantee specific results.

Acceptance of Terms

By using Eliovation's services, users agree to these terms and conditions.

Amendments

Eliovation reserves the right to modify these terms, with notice provided to users.

Contact Information. For any inquiries or concerns regarding these terms, users can contact Eliovation directly at [email protected].