The Factory Real Estate and Property Management LLC

Privacy Policy

Effective Date: 15-05-26

The Factory Real Estate and Property Management LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, forms, services, and SMS communications.

Information We Collect

We may collect personal information that you voluntarily provide when you:-

Fill out forms on our website

Request information about our services

Schedule appointments

Contact customer support

Subscribe to SMS or email communications

The information we may collect includes:

Full name

Phone number

Email address

Mailing address

Property or service inquiry details

Billing or payment information (if applicable)

Device and browser information

IP address and website usage analytics

We may also automatically collect certain technical information through cookies, pixels, analytics tools, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:-

Provide requested services

Schedule appointments

Send customer support communications

Deliver account notifications

Respond to inquiries

Improve website functionality and user experience

Send promotional and marketing communications

Maintain legal and regulatory compliance

Operate and improve our business services

SMS Communications & Consent

By submitting your phone number through our website, forms, landing pages, or other communication channels, you consent to receive SMS messages from The Factory Real Estate and Property Management LLC.

These messages may include:-

Appointment reminders

Customer support notifications

Service updates

Promotional offers

Account notifications

Follow-up communications

Property-related updates

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to unsubscribe.
Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers required to deliver SMS communications.

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics software, and similar tracking technologies to:-

Improve website functionality

Analyze website traffic and performance

Personalize user experience

Support advertising and remarketing efforts

Enhance security and fraud prevention

These technologies may collect information such as browser type, device information, pages visited, and user interaction behavior.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to authorized personnel and trusted service providers who require access to operate our business.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights & Choices

You may:-

Opt out of SMS communications by replying STOP

Request access to your personal information

Request updates or corrections to your information

Request deletion of your data where legally permitted

Disable cookies through your browser settings

Contact us regarding privacy-related concerns

Third-Party Services

We may use trusted third-party service providers and platforms to operate our business, including CRM systems, analytics providers, payment processors, and communication tools.

These providers are contractually obligated to maintain the confidentiality and security of your information.

Age Restriction

By using this website and submitting your information, you confirm that you are at least 18 years old.

Our services are intended only for individuals who are 18 years of age or older.

Policy Updates

The Factory Real Estate and Property Management LLC reserves the right to update or modify this Privacy Policy at any time. Any changes become effective immediately upon posting to this page.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

Contact Information

The Factory Real Estate and Property Management LLC
213 North 3rd Street, Rockford IL 61107
[email protected]
(815) 519-3812

The Factory Real Estate and Property Management LLC | 2026