Effective Date: 15-05-26
The Factory Real Estate and Property Management LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, forms, services, and SMS communications.
Information We Collect
We may collect personal information that you voluntarily provide when you:-
Fill out forms on our website
Request information about our services
Schedule appointments
Contact customer support
Subscribe to SMS or email communications
The information we may collect includes:
Full name
Phone number
Email address
Mailing address
Property or service inquiry details
Billing or payment information (if applicable)
Device and browser information
IP address and website usage analytics
We may also automatically collect certain technical information through cookies, pixels, analytics tools, and similar tracking technologies.
How We Use Your Information
We use the information we collect to:-
Provide requested services
Schedule appointments
Send customer support communications
Deliver account notifications
Respond to inquiries
Improve website functionality and user experience
Send promotional and marketing communications
Maintain legal and regulatory compliance
Operate and improve our business services
SMS Communications & Consent
By submitting your phone number through our website, forms, landing pages, or other communication channels, you consent to receive SMS messages from The Factory Real Estate and Property Management LLC.
These messages may include:-
Appointment reminders
Customer support notifications
Service updates
Promotional offers
Account notifications
Follow-up communications
Property-related updates
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers required to deliver SMS communications.
Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics software, and similar tracking technologies to:-
Improve website functionality
Analyze website traffic and performance
Personalize user experience
Support advertising and remarketing efforts
Enhance security and fraud prevention
These technologies may collect information such as browser type, device information, pages visited, and user interaction behavior.
You may disable cookies through your browser settings; however, certain website features may not function properly.
Data Security Practices
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
Access to personal information is limited to authorized personnel and trusted service providers who require access to operate our business.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
User Rights & Choices
You may:-
Opt out of SMS communications by replying STOP
Request access to your personal information
Request updates or corrections to your information
Request deletion of your data where legally permitted
Disable cookies through your browser settings
Contact us regarding privacy-related concerns
Third-Party Services
We may use trusted third-party service providers and platforms to operate our business, including CRM systems, analytics providers, payment processors, and communication tools.
These providers are contractually obligated to maintain the confidentiality and security of your information.
Age Restriction
By using this website and submitting your information, you confirm that you are at least 18 years old.
Our services are intended only for individuals who are 18 years of age or older.
Policy Updates
The Factory Real Estate and Property Management LLC reserves the right to update or modify this Privacy Policy at any time. Any changes become effective immediately upon posting to this page.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
The Factory Real Estate and Property Management LLC
213 North 3rd Street, Rockford IL 61107
[email protected]
(815) 519-3812