📄 Privacy Policy / Politique de confidentialité
maxim rousseau (331 place des pluviers, mascouche J7K 3C1)
Last updated: October 2, 2025
English Version
1. Introduction
At Maxim rousseau your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, forms, and communications.
2. Information We Collect
We may collect the following types of information:
Personal information: name, phone number, email address, and any details you submit through our online forms or booking pages.
Business information: company name, project details, service needs, and any information required to deliver our content creation, consulting, or marketing services.
Usage data: interactions with our website, booking tools, automation forms, and SMS communications.
3. How We Use Your Information
We use your information to:
Respond to inquiries and requests
Deliver our marketing, consulting, and content creation services
Send appointment confirmations and reminders
Provide service updates and follow-ups
Improve our internal processes and client experience
We do not sell your personal information.
4. SMS/Text Messaging Consent (A2P 10DLC Compliance)
By providing your mobile phone number on our website, forms, booking pages, or by contacting us directly, and by checking any consent box at submission, you agree to receive SMS messages from MAXIM ROUSSEAU related to:
Appointment scheduling, confirmations, and reminders
Service-related updates
Responses to inquiries or support requests
Follow-ups and operational notifications
Message frequency may vary. Message & data rates may apply.
Reply STOP to unsubscribe
Reply HELP for assistance
Consent is not required as a condition of service.
All SMS communications follow A2P 10DLC standards and Canadian anti-spam regulations.
5. Sharing of Information
We may share your information only with:
Service providers who support our booking system, website, or communication tools
Legal or regulatory authorities if required by law
All third parties must protect your information and use it only for authorized purposes.
6. Data Security
We use appropriate technical and organizational safeguards to protect your personal information against unauthorized access, loss, disclosure, or misuse.
7. Your Rights (Loi 25 & Canadian Privacy Laws)
As a Québec business, we comply with Loi 25 and Canadian privacy laws. You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for SMS, email, or other communications
Request deletion of your personal information, when legally permitted
To exercise these rights, please contact us using the information below.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is managed, please contact:
MAXIM ROUSSEAU
📍 331 Place Des Pluviers Mascouche J7K 3C1
📞 819-460-9725