TERMS AND CONDITIONS
Last Updated: February 25, 2026
Welcome to Low Back Rebuild from Base Camp (“Company,” “we,” “us,” or “our”). By accessing or using our website, programs, coaching services, or digital products (collectively, the “Services”), you agree to the following Terms and Conditions. If you do not agree, you must not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services. By using this website, you confirm that you are legally capable of entering into a binding agreement.
2. Educational & Coaching Disclaimer
Rebuild Back from Base Camp provides education, coaching, and general guidance related to movement, rehabilitation, fitness, and performance.
Our Services:
• Do not constitute medical advice
• Do not diagnose medical conditions
• Do not replace care from a licensed physician or regulated healthcare provider
• Do not establish a doctor–patient relationship
Participation in any program is voluntary and at your own risk.
You are responsible for consulting a qualified healthcare professional before beginning any exercise, rehabilitation, or training program—especially if you have an injury, medical condition, or are pregnant.
3. Assumption of Risk
Physical activity carries inherent risks including injury, aggravation of existing conditions, disability, or death.
By participating in our Services, you acknowledge and accept full responsibility for these risks and agree that the Company is not liable for any injury, loss, or damages arising from participation.
4. No Guarantees
We do not guarantee specific results.
Individual outcomes vary based on many factors including adherence, health history, lifestyle, and effort.
Testimonials and examples shared on our website or marketing materials reflect individual experiences and are not promises of results.
5. Payments & Refunds
All prices are listed in the currency displayed at checkout.
Payment is required in full unless otherwise specified.
Refund Policy:
Unless explicitly stated otherwise in writing, all sales of digital programs and coaching services are final.
If a satisfaction guarantee or conditional refund is offered, the terms of that guarantee will be clearly outlined at the time of purchase.
Chargebacks initiated without prior communication may result in immediate termination of access to Services.
6. Subscriptions (If Applicable)
If you enroll in a subscription:
• You authorize recurring payments
• You may cancel at any time prior to your next billing cycle
• No partial refunds are provided for unused billing periods
Access continues until the end of the paid billing cycle.
7. Digital Product License
When you purchase a program, you receive a limited, non-transferable, non-exclusive license for personal use only.
You may not:
• Share login credentials
• Distribute materials
• Reproduce content
• Resell or sublicense content
Violation may result in immediate termination of access without refund.
8. Intellectual Property
All content, including text, videos, graphics, program materials, and branding, is the property of Rebuild Back from Base Camp.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
9. SMS Messaging & Communications
By providing your phone number and opting in, you consent to receive SMS messages related to:
• Appointment reminders
• Program updates
• Account notifications
• Educational content
• Promotional messages (where consent has been given)
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. Reply HELP for assistance.
Consent is not a condition of purchase.
We comply with Canadian Anti-Spam Legislation (CASL) and U.S. A2P 10DLC messaging requirements where applicable.
We do not sell or share mobile numbers with third parties for marketing purposes.
10. User Conduct
You agree not to:
• Use the Services for unlawful purposes
• Harass, threaten, or abuse staff or other users
• Attempt to access restricted systems
• Share proprietary materials
We reserve the right to terminate access for violations.
11. Third-Party Platforms
We may use third-party platforms (e.g., payment processors, software tools). We are not responsible for outages, errors, or policies of those platforms.
12. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of the Services.
Your sole remedy for dissatisfaction is to discontinue use.
13. Indemnification
You agree to indemnify and hold harmless Rebuild Back from Base Camp from any claims, damages, liabilities, or expenses arising from your use of the Services.
14. Termination
We reserve the right to suspend or terminate access to the Services at our discretion, including for:
• Violation of these Terms
• Abuse of staff
• Fraudulent activity
• Chargebacks
15. Force Majeure
We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, illness, platform outages, government actions, or internet disruptions.
16. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the laws of Canada, without regard to conflict of law principles.
If you access the Services from outside Canada, you are responsible for compliance with your local laws.
17. Dispute Resolution
Any dispute arising from these Terms shall first be addressed through good-faith negotiation.
If unresolved, disputes shall be submitted to binding arbitration in British Columbia, unless prohibited by applicable law.
18. Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding use of the Services.
19. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
20. Contact Information
For questions regarding these Terms, contact:
Rebuild Back from Base Camp
Email: [email protected]
Website: basecamprebuild.com