Privacy Policy

Effective Date: 6th March 2026

REMARCABLE COUNTERTOPS LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, coaching programs, consultations, and communications (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy.

1. Company Information

Business Name: REMARCABLE COUNTERTOPS LLC
Address: 8557 Niles Center Road, Apartment 7, Skokie, Illinois, 60077
Phone: +1 773-302-7912
Email: [email protected]

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Name

Email address

Phone number

Billing and payment details (processed securely by third-party providers)

Business or professional information voluntarily provided

b. Communication Data

SMS messages, emails, and other communications exchanged with us

Appointment booking details and consultation notes

c. Technical & Usage Information

IP address

Browser type and device information

Pages visited and interaction data

Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

Provide and deliver our Services

Schedule, manage, and conduct consultations and coaching sessions

Process payments and invoices

Communicate service updates, reminders, and administrative notices

Send marketing or promotional communications (where permitted)

Improve our website, offerings, and customer experience

Comply with legal and regulatory obligations

4. SMS & Messaging Compliance

By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Remarkable Countertops, which may include:

Appointment confirmations and reminders

Service-related notifications

Coaching and consultation updates

Marketing or promotional messages only after explicit opt-in

Message Details

Message frequency may vary

Message and data rates may apply

Consent to receive SMS messages is not a condition of purchase

Opt-Out & Help

You may opt out at any time by replying STOP

For assistance, reply HELP or contact us directly

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Enable website functionality

Analyze traffic and usage trends

Improve user experience

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

6. Sharing of Information

We may share information only as necessary with:

Professional advisors (legal, accounting, compliance)

Government authorities when required by law

We do not sell or trade your personal information. Mobile phone numbers, SMS consent data, and text messaging originator opt-in information are never shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Policy

Comply with legal, accounting, or reporting requirements

Resolve disputes and enforce agreements

9. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your information (subject to legal obligations)

Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our Services constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Remarkable Countertops 8557 Niles Center Road, Apartment 7 Skokie, Illinois, 60077
Phone: +1 773-302-7912
Email: [email protected]

© REMARCABLE COUNTERTOPS LLC. All Rights Reserved.