Privacy Policy

This Privacy Policy describes how Hummingbird Exquisite Designs ("we," "us," or "our") collects, uses, and shares your personal information when you interact with our event planning and custom home decor services, website, or other related activities. We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide Directly

When you engage with us, you may provide us with personal information, including but not limited to:

Contact Information: Name, email address, phone number, mailing address.

Event Details: Dates, locations, guest counts, themes, and specific requests related to your event planning needs.

Custom Decor Preferences: Design preferences, measurements, material choices, and personal styles relevant to custom home decor projects.

Payment Information: Billing address, credit card details (processed securely by third-party payment processors; we do not store full credit card numbers).

Communication Content: Information you provide when you communicate with us via email, phone, text messages (SMS/MMS), or social media.

b. Information Collected Automatically

When you visit our website or interact with our digital platforms, we may automatically collect certain information:

Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

Device Information: Information about the device you use to access our services, such as device type, unique device identifiers, and mobile network information.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Managing Services: To plan and execute your events, create and deliver custom home decor items, and manage your projects.

Communication: To respond to your inquiries, send you updates about your projects, provide customer support, and send important service-related notices.

Marketing and Promotions: To send you promotional materials, newsletters, and offers that may be of interest to you (you can opt-out at any time).

Payment Processing: To process payments for our services.

Service Improvement: To understand how our services are used, analyze trends, and improve the quality, functionality, and user experience of our offerings.

Security and Fraud Prevention: To protect our services, systems, and users from fraud, unauthorized access, and other security threats.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Specific to A2P Messaging (SMS/MMS)

If you opt-in to receive SMS/MMS messages from us (e.g., for event updates, decor project progress, appointment reminders, or promotional offers), we will use your phone number to send you these messages. We will only send messages relevant to our business relationship and as permitted by law. Message and data rates may apply. You can opt-out of receiving SMS/MMS messages at any time by replying "STOP" to any message you receive from us.

3. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Your Choices and Rights

You have certain rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.

Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or SMS/MMS messages from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

Data Deletion: In certain circumstances, you may have the right to request the deletion of your personal information.

To exercise any of these rights, please get in touch with us using the information provided below.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hummingbird Exquisite Designs

Phone: (910)-773-3575

Email: [email protected]

Website: www.hummingbirdexquisitedesings.com

Thank you for trusting Hummingbird Exquisite Designs with your event planning and custom home decor needs.