Privacy Policy & Terms of Service
AVM Windows
Privacy Policy
1. Information We Collect
When you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Project details you provide
- Property address (if submitted)
- Website usage data (via cookies and analytics tools)
We collect this information when you submit a form, request a consultation, or contact us directly.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Schedule consultations
- Communicate about your project
- Provide requested information
- Improve our website and services
- Maintain internal business records
We do not sell, rent, or trade your personal information to third parties.
3. Communication & SMS Consent
By submitting a form on our website and providing your phone number, you expressly consent to receive communications from AVM Windows, including:
- Phone calls
- Emails
- Text messages (SMS/MMS)
These communications may be sent using automated technology or prerecorded messages and will relate to:
- Your inquiry
- Scheduling consultations
- Project-related communication
Message frequency may vary. Message and data rates may apply.
You are not required to consent to communications as a condition of purchasing any goods or services.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
4. Data Protection
We take reasonable measures to protect your personal information. Access to submitted data is limited to authorized personnel only. While no method of transmission over the internet is 100% secure, we implement standard safeguards to protect your information.
5. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Meta (Facebook) Pixel or similar tracking technologies
These tools help us understand how visitors use our site and improve marketing performance. You may adjust cookie settings through your browser preferences.
6. Third-Party Services
We may use third-party tools (such as website hosting, CRM systems, or email platforms) to operate our business. These providers may process data on our behalf but are not permitted to sell or misuse your information.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Terms of Service
1. Website Use
By using this website, you agree to:
- Use it for lawful purposes only
- Not attempt to interfere with site functionality
- Not misuse or copy content without permission
2. Intellectual Property
All content on this website, including:
- Images
- Videos
- Logos
- Designs
- Written content
is the property of AVM Windows and may not be reproduced without written consent.
3. Consultations & Estimates
Submitting a consultation request does not guarantee project acceptance.
All pricing, timelines, and project details are subject to evaluation, scope, and material selection.
Final project agreements will be outlined in a separate written contract prior to work commencing.
4. Product Warranty
AVM Windows products come with the following warranties:
- 15-Year Frame Warranty
- 5-Year Glass & Hardware Warranty
Warranty terms and conditions will be provided in detail at the time of purchase. Warranty coverage is subject to proper installation and maintenance guidelines.
5. Limitation of Liability
AVM Windows shall not be held liable for:
- Indirect or incidental damages
- Errors or interruptions in website availability
- Issues resulting from misuse of website content
Use of this website is at your own risk.
6. Governing Law
These terms shall be governed by the laws of the State of Tennessee.
7. Contact Information
For questions regarding this Privacy Policy or Terms of Service, please contact: