1. Overview
Simple Smart Automation, Co. (“Simple Smart Automation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit simplesmartautomation.com, communicate with us, or engage with any services, automations, or tools we provide (collectively, the “Platform”).
This Privacy Policy does not apply to Personal Information collected or processed on behalf of our customers in connection with services we provide as a processor, such as AI chatbots, voicebots, smart websites, marketing automations, or data stored inside GoHighLevel or other systems we manage for clients. In those situations, our customers control their users’ data, and their own privacy policies apply.
By accessing or using our Platform, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.
2. Personal Information We Collect
We may collect Personal Information about you in the following ways:
A. Directly From You
When you:
Sign up for newsletters
Request information
Purchase services
Book calls or demos
Create accounts
Communicate with us
We may collect information such as your:
Name
Email address
Phone number
Business information
Billing and payment information
Account credentials
Any other information you voluntarily provide
If you provide Personal Information about another person, you represent that you have permission to do so.
B. From Third Parties
We may obtain information about you through:
Marketing partners
Social media platforms
Advertising tools
Data providers
Event hosts or trade shows
Publicly available sources
This may include:
Contact details
Business information
Public profile data
Marketing interaction data
C. Automatically Through Your Use of the Platform
We automatically collect:
IP address
Device and browser information
Usage data
Interaction logs
Pages viewed
Click behavior
Cookies, pixels, and similar technologies
For details, see our Cookies Policy.
3. How We Use Personal Information
We use Personal Information for the following purposes:
A. To Operate, Improve, and Personalize the Platform
Including:
Delivering services and automations
Providing smart websites, bots, and marketing workflows
Improving features
Website analytics
Diagnosing issues
Security monitoring
Generating internal insights
We use cookies to support functionality, analytics, and advertising.
B. To Provide AI-Based Features
We use AI tools to:
Power chatbots
Power voicebots
Automate responses
Personalize website experiences
Support marketing and reputation automations
We do not use your Personal Information to train public/generalized AI models.
Any AI subprocessors are contractually limited to using data only to perform the service you request.
C. Customer Support
To communicate with you, troubleshoot issues, and provide assistance.
D. Business Operations
Such as:
Billing
Accounting
Auditing
Contract fulfillment
Internal administration
E. Communications
Including:
Service notifications
Security alerts
Policy updates
Marketing emails
SMS or text-based communications
Newsletters
Offers and promotions
You may adjust your communication preferences at any time.
F. Protection & Security
We may use data for:
Fraud prevention
Risk assessment
Security investigations
Enforcing policies
Compliance
G. Advertising & Marketing
We may use Personal Information for:
Targeted advertising
Retargeting
Behavior-based marketing
Referral programs
Promotional offers
Measuring ad performance
This may involve sharing data with advertising partners.
H. Legal & Compliance Purposes
Including:
Responding to lawful requests
Meeting regulatory obligations
Protecting our legal rights
Legal Basis for Processing (for International Users)
Where applicable (EEA, UK, Canada, Brazil, etc.), we process Personal Information based on:
Your consent
Contract performance
Legal obligations
Our legitimate business interests
4. How We Protect Your Information
We implement reasonable administrative, technical, and organizational measures to protect Personal Information from:
Loss
Misuse
Unauthorized access
Alteration
Disclosure
However, no system is fully secure. If you believe your information has been compromised, notify us immediately at [email protected].
5. When We Share Personal Information
We may share Personal Information with:
A. Affiliates and Subsidiaries
Only for purposes consistent with this policy.
B. Service Providers
Including:
Hosting providers
AI tools
Analytics platforms
Email and SMS delivery platforms
Payment processors
CRM systems
IT and security vendors
These providers are restricted by contract from using data for any purpose other than the one we authorize.
C. Partners
For:
Joint marketing
Integrations
Affiliate programs
Event participation
D. Advertising & Marketing Partners
For delivery of targeted ads and measurement of marketing campaigns.
E. Social Media or Third-Party Integrations
If you choose to connect external services.
F. Legal or Compliance Requirements
When required by law or to protect legal rights.
G. Business Transfers
If we undergo:
Sale
Merger
Acquisition
Restructuring
H. With Your Consent
Or at your direction.
We do NOT sell your phone number or SMS opt-in consent.
6. Data Retention
We retain Personal Information only as long as necessary to:
Deliver services
Meet legal obligations
Resolve disputes
Maintain records
We may retain anonymized data indefinitely.
7. Children’s Privacy
Our Platform is not intended for children under 16, and we do not knowingly collect their information. If we become aware that we have done so, we will delete it.
8. Links to Third-Party Sites
We are not responsible for the privacy practices of external sites linked from our Platform.
9. Do Not Track
Our Platform currently does not respond to DNT signals.
10. Your Rights
Depending on your location, you may have the right to:
Access your data
Correct your data
Delete your data
Object to processing
Restrict processing
Withdraw consent
Opt out of marketing
Opt out of targeted advertising
Request a copy of your data
Appeal decisions
Use an authorized agent
Users in the U.S., EU/UK, Canada, Australia, and other regions may have additional rights.
You may exercise rights by contacting:
📧 [email protected]
11. U.S. State Privacy Rights (Including California)
Residents of California and states with similar laws have rights to:
Access
Delete
Correct
Opt out of targeted advertising or sharing
We do not sell Personal Information for monetary value.
12. International Users
If you are outside the United States, your data may be transferred to the U.S. or other countries. We take reasonable steps to protect such data according to applicable laws.
13. Policy Updates
We may update this Privacy Policy at any time. Updates will be posted on this page. Your continued use of the Platform indicates acceptance of the updated policy.
14. How to Contact Us
For questions, requests, or concerns regarding this Privacy Policy or our data practices:
Simple Smart Automation, Co.
Attn: Privacy Department
2605 S Decatur Blvd
Ste 123 #444
Las Vegas, NV 89102