Star Energy Consultants LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and SMS subscribers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services.
1. Information We Collect
Personal Information
We may collect personal information such as your name and mobile phone number when you voluntarily provide it to opt in to SMS communications or request services.
SMS Opt-In Information
We collect mobile phone numbers only when voluntarily provided by users who explicitly opt in to receive SMS communications from us. SMS consent may be obtained through online forms, verbal consent, or other clear opt-in methods. Consent to receive SMS messages is not a condition of purchase.
Non-Personal Information
We may collect limited non-personal information related to SMS engagement, including opt-in and opt-out status, message delivery data, and interaction history.
2. How We Use Your Information
We use your information to:
Send appointment reminders, confirmations, service updates, and limited promotional SMS messages
Respond to inquiries and provide customer support
Maintain compliance with legal, carrier, and regulatory requirements
3. How Your Information Is Shared
We do not sell your personal information.
Mobile Information Sharing
We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information may only be shared with trusted service providers required to deliver SMS communications, and only for that limited purpose.
4. Cookies & Tracking Technologies
Star Energy Consultants LLC may use limited cookies or similar tracking technologies only if applicable, such as those provided by third-party platforms, analytics tools, or embedded services. These technologies may collect non-personal data such as device type or interaction patterns to support functionality, security, or performance.
You may disable cookies through your browser settings. Disabling cookies may affect certain functionality if used.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
6. Your Rights
You may opt out of SMS communications at any time by replying STOP.
You may request access to or deletion of your personal information by contacting us.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be effective when posted.
9. Contact Us
Star Energy Consultants LLC
Email: [email protected]