Privacy Policy for Redneck Painting LLC

Effective Date: April 24, 2026

Redneck Painting LLC ("we," "us," or "our") is committed to protecting the privacy and security of our customers' and prospective customers' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://redneckpainting.com/, submit a form, request a quote, or communicate with us by phone or SMS text message.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide. We collect information you voluntarily provide to us, including:

Name, mailing address, email address, and mobile phone number when you request a quote, schedule an appointment, or fill out a contact or opt-in form on our website.

Project details and property information you share when describing the painting services you would like.

Communications you send us, including text messages, voicemails, and emails.

Information Collected Automatically. When you visit our website, our servers may automatically collect limited technical information, such as your IP address, browser type, operating system, the pages you view, and the date and time of your visit. This information is used to operate, secure, and improve our website.

Cookies and Tracking Technologies. Our website may use cookies, web beacons, and similar tracking technologies to remember your preferences and analyze site traffic. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes for painting services.

Schedule, confirm, and follow up on appointments and projects.

Communicate with you about services you have requested, including by SMS text message if you have opted in.

Process payments for services rendered.

Maintain records, prevent fraud, and protect the security of our business and customers.

Comply with applicable laws and legal obligations.

3. SMS Opt-In and Communications

By providing your mobile phone number and opting in to our SMS program, you expressly consent to receive recurring text messages from Redneck Painting LLC. These messages may include appointment reminders, follow-up messages regarding quote requests and scheduling, service updates, and occasional promotional offers.

You may opt in by submitting your phone number through our website opt-in form and checking the SMS consent checkbox, or by providing written consent during the sign-up process. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly using the information at the end of this Policy.

4. Mobile Information Sharing — SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers, SMS opt-in data, or consent records collected through our SMS program. SMS opt-in data and consent are kept strictly confidential and are used solely to deliver the messages you have agreed to receive.

5. Disclosure of Your Information

We may share information we have collected about you only in the following limited situations:

By Law or to Protect Rights. If we believe disclosure is necessary to comply with a legal obligation, respond to lawful requests by public authorities, enforce our agreements, or protect the rights, property, or safety of Redneck Painting LLC, our customers, or others.

Service Providers. We may share certain information with trusted vendors that perform services on our behalf, such as website hosting, payment processing, and the messaging platform that transmits our SMS messages. These vendors are bound by confidentiality obligations and are only permitted to use information to perform services for us.

Business Transfers. If Redneck Painting LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

The above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances, except as strictly necessary to deliver the SMS messages you have requested (for example, the messaging platform that transmits the texts on our behalf).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take these steps in good faith, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your information, subject to certain legal exceptions.

Withdraw your consent to receive SMS messages at any time by replying STOP or contacting us.

Opt out of marketing emails by following the unsubscribe instructions in those emails.

To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this Policy will be revised whenever changes are made. Material changes will be communicated through our website or, where appropriate, by direct notice.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Redneck Painting LLC Email: [email protected] Phone: (208) 906-7187 Address: 411 13th Ave S, Nampa, ID 83651 Website: https://redneckpainting.com/ Support hours: Monday–Friday, 9 AM–5 PM MT