We may collect personal information that you voluntarily provide when you:
- Request a quote or consultation
- Submit any contact or inquiry form
- Request service on your roof, siding, gutters, or windows
- Subscribe to updates or marketing communications
- Communicate with us via phone, SMS, or email
This may include:
- Full name
- Email address
- Phone number
- Property address (street, city, state, postal code, country)
- Details about your home (e.g., roofing, siding, gutters, windows, issues or project notes)
- Any information you include in open text form fields (“Notes”)
- Payment-related information (processed via secure third-party providers; we do not store full payment details)
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on each page
- Referring URLs and exit pages
- General location based on IP address
- Cookies and similar tracking technologies
- Provide, operate, and maintain our roofing, siding, gutter, and window services
- Respond to quote requests and service inquiries
- Schedule and manage inspections, repairs, and installations
- Communicate with you about your requests, appointments, and projects
- Send transactional updates (appointment confirmations, reminders, service updates)
- Send marketing and promotional communications where permitted by law and/or with your consent
- Improve website functionality, content relevance, and user experience
- Analyze website and marketing performance
- Detect and prevent fraud, abuse, or security incidents
Transactional Messages
These may include, for example:
- Quote and appointment confirmations
- Service reminders and follow-ups
- Important notices about your project or account
- Responses to your questions or requests
If you opt in to marketing, we may send:
- Promotions and special offers
- Seasonal or maintenance reminders (e.g., roof, gutters)
- Updates about new services or service areas
- Educational content about home exteriors
- Message frequency may vary.
- Message and data rates may apply.
- You can opt out of SMS at any time by replying STOP.
- You can reply HELP for help.
- You can opt out of marketing emails using the unsubscribe link in any email.
- Understand how visitors use our website
- Improve site performance and navigation
- Personalize content and offers
- Measure the effectiveness of advertising and campaigns
Trusted third parties that help us operate our business, including:
- Scheduling and CRM platforms
- Payment processors
- Email and SMS delivery providers
- Web hosting and analytics services
Where appropriate, with local partners or subcontractors assisting with your project, and only as necessary to deliver the requested service.
We may disclose information when required to comply with:
- Applicable laws or regulations
- Government or law enforcement requests
- Court orders or legal processes
We may share limited data (e.g., hashed email, cookies) with advertising partners for purposes such as retargeting and performance measurement.
- Provide requested services and manage projects
- Maintain records for legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
- Right to access personal data
- Right to rectification (correction)
- Right to deletion (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to know what personal information is collected and how it is used
- Right to request deletion of certain personal information
- Right to non-discrimination for exercising privacy rights
- Right to opt out of certain data sharing, where applicable
How to Exercise Your Rights
- Unsubscribe from marketing emails using the link in any email
- Reply STOP to unsubscribe from SMS marketing messages
- Continue to receive essential transactional messages as allowed by law
- Disable cookies through your browser settings
Sunrise Home Solutions
Business Address: 3944 East Layton, Cudahy, WI, USA