Privacy Policy

Davis Power & Plumbing

Last updated: July 1, 2025

Davis Power & Plumbing (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, booking services, or communicating with us.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information when you visit our website, submit a form, book an appointment, or contact us:

When you contact us, request a quote, schedule service, or otherwise communicate with us, we may collect:

  • Contact details (such as your name, email address, and phone number).
  • Service address and property details relevant to the requested work.
  • Preferences, notes, and descriptions of electrical, plumbing, or other home service needs.
  • Billing and payment information when you pay for services (processed through secure third-party providers).
  • Any other information you choose to provide when communicating with us.

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or government IDs.

2. How We Use Your Information

Your information is used solely to:

  • Schedule and manage service appointments

  • Communicate service confirmations, reminders, and updates

  • Provide customer support

  • Send follow-up messages related to completed services (including review requests)

  • Improve service quality and customer experience

We do not sell, rent, or trade your personal information.

3. SMS & Email Communications (A2P Compliance)

By submitting your contact information or booking an appointment, you consent to receive:

  • Appointment confirmations

  • Service reminders

  • Service-related updates

  • Follow-up communications

Message frequency varies based on service activity.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
You may opt out of email communications using the unsubscribe link included in emails.

4. Third-Party Services

We may use trusted third-party services to operate our business systems, including:

  • Scheduling and booking tools

  • Email and SMS delivery platforms

  • Calendar integrations

These providers only receive information necessary to perform their function and are required to protect your data.

5. Google Calendar & Scheduling

If you book an appointment, your appointment details may appear on a secure scheduling calendar used by Davis Power & Plumbing. This information is used strictly for service coordination and is not shared publicly.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we follow industry best practices to safeguard your data.

7. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to understand website traffic and improve performance. These tools do not collect personally identifiable information unless you voluntarily submit it.

8. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us using the details below:

Davis Power & Plumbing
1234 Anywhere Drive
Medina, TN 38355

Phone: 731-225-8740
Email:[email protected]
Website: www.davispowerandplumbing.com