Privacy Policy

Effective Date: 03/25/2026

Thomas Restoration ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name

• Phone number

• Email address

• Property address

• Service request details

Non-Personal Information:

• Browser type

• IP address

• Pages visited on our website

• Date and time of visits

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests

• Provide restoration services

• Schedule appointments

• Communicate updates regarding your project

• Improve our website and services

• Send important notifications related to your request

3. SMS and Communication Policy

By submitting your contact information, you agree to receive calls, emails, or SMS messages from Thomas Restoration regarding your service request.

• Message frequency may vary

• Standard message and data rates may apply

• You can opt out at any time by replying "STOP" to SMS messages

We do not share or sell your contact information for marketing purposes.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

• With service providers assisting in completing your project

• With insurance companies when handling claims (with your consent)

• When required by law

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Understand user behavior

You can disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of communications at any time

To make a request, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

Thomas Restoration
Phone: 480-364-3632
Email: [email protected]
Location: Phoenix Metropolitan Area, Arizona