Privacy Policy
Last Updated: April 15, 2026
This privacy notice discloses the privacy practices for Family Financial Solutions Group Inc. (“FFSG,” “we,” “us,” or “our”). This notice applies to all information collected, used, or processed by FFSG across all digital and offline channels. This includes, but is not limited to, information collected through:
Websites operated by FFSG
Landing pages, sales funnels, and microsites
Online forms, applications, and surveys
Email, SMS (text messaging), and other electronic communications
Phone calls and voicemail interactions
In-person events, seminars, and consultations
Third-party platforms and tools used for marketing, enrollment, customer relationship management (CRM), and business operations
This privacy notice explains how we collect, use, protect, and share your personal information, as well as the choices available to you regarding your data.
This Privacy Policy applies to all FFSG-operated platforms unless otherwise stated.
Information Collection, Use, and Sharing
FFSG collects information that you voluntarily provide to us, as well as information collected automatically through your interaction with our websites, funnels, communications, and services.
We are the owner of the information collected through our platforms; however, we may use trusted third-party service providers to collect, store, process, and manage data on our behalf.
Information We Collect
We may collect personal information including, but not limited to:
Name, phone number, email address, and mailing address
Date of birth and demographic information
Insurance-related information necessary to provide quotes, enrollment, or support
Communication preferences and interaction history
Technical data such as IP address, browser type, device information, and website activity
How We Use Your Information
We use your information to:
Respond to inquiries and provide requested services
Assist with insurance quotes, applications, and enrollment
Communicate with you regarding your requests, policies, or services
Send important updates, reminders, or service-related communications
Improve our marketing, services, and user experience
Comply with legal, regulatory, and compliance requirements
Information Sharing
FFSG does not sell, rent, or trade your personal information to third parties for monetary gain. We may share your information with third parties only as necessary to operate our business and fulfill your requests, including:
Insurance carriers and underwriting partners
Licensed agents or representatives working with FFSG
Service providers (such as CRM systems, marketing platforms, communication tools, and data processors)
Regulatory or legal authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
Marketing Communications
Unless you opt out, we may contact you via email, phone, or SMS to provide:
Information about products or services
Educational content or event invitations
Updates related to your inquiry or relationship with us
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Data Retention
FFSG retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, responding to inquiries, and complying with legal, regulatory, and contractual obligations.
Because FFSG operates within the insurance industry, certain information may be retained for extended periods as required by applicable laws, carrier requirements, and compliance standards. When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
Sensitive Information
In order to provide insurance-related services, FFSG may collect sensitive personal information, such as date of birth, demographic details, and information necessary for quotes, applications, or enrollment.
This information is used solely for legitimate business purposes, including evaluating eligibility, facilitating enrollment, and servicing your policies.
Sensitive information may be shared with licensed agents, insurance carriers, and authorized service providers only as necessary to fulfill these purposes and in accordance with applicable laws and regulations. FFSG takes appropriate measures to safeguard sensitive information and limit access to authorized individuals only.
SMS and Text Messaging
By providing your phone number, you consent to receive text messages from FFSG, which may include both non-marketing and marketing communications.
These messages may include, but are not limited to:
Appointment reminders
Follow-ups and customer support messages
Service-related updates
Educational content
Promotional offers or event invitations (where applicable)
Message frequency varies. Message and data rates may apply based on your mobile carrier plan. You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Your consent to receive text messages is not required as a condition of purchasing any goods or services. FFSG may use third-party service providers and automated systems to deliver text messages. By providing your number, you acknowledge and agree that your information may be processed through these systems for communication purposes.
Consent to receive marketing text messages may be revoked at any time.
Cookies and Tracking Technologies
FFSG uses cookies, pixels, and similar tracking technologies to collect and store certain information when you interact with our websites, landing pages, funnels, and digital communications.
These technologies may be used to:
Enhance and personalize your user experience
Analyze website traffic, usage patterns, and user behavior
Improve our marketing effectiveness and advertising performance
Deliver relevant advertisements and retargeting campaigns
Track interactions with emails, advertisements, and online content
We may use both first-party cookies (set by FFSG) and third-party cookies (set by external service providers), including but not limited to analytics platforms, advertising networks, and marketing partners.
These third-party services may collect information about your online activities over time and across different websites. You can control or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality and performance of certain features on our websites. By continuing to use our websites or digital platforms, you consent to the use of cookies and tracking technologies as described in this policy.
Some web browsers may transmit “Do Not Track” signals. At this time, FFSG does not respond to Do Not Track signals or similar browser settings.
Your Privacy Rights
You have the right to control how your personal information is collected, used, and shared. At any time, you may contact FFSG to exercise the following rights:
Access Your Information
Request to see what personal data we have collected about you.Correct Your Information
Request that we update or correct any inaccurate or incomplete information.Request Deletion
Request that we delete your personal information, subject to applicable legal, regulatory, or contractual obligations.Opt Out of Communications
Opt out of future marketing communications at any time by following unsubscribe instructions or contacting us directly.Limit or Object to Use
Express concerns or request limitations regarding how your data is used.
To exercise any of these rights, you may contact us using the email address or phone number provided on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations.
Additional State Privacy Rights
Depending on your state of residence, you may have additional rights regarding your personal information under applicable privacy laws.
These rights may include:
The right to request access to specific pieces of personal information
The right to request deletion of personal information (subject to legal obligations)
The right to correct inaccurate information
The right to opt out of certain types of data sharing or marketing communications
FFSG does not sell personal information. To exercise any applicable state privacy rights, please contact us using the information provided in this Privacy Policy.
Security
FFSG takes reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
When you submit sensitive information through our websites, funnels, or digital platforms, your information is transmitted using secure encryption technologies (such as SSL/TLS) and stored in secure environments.
We also implement internal safeguards to protect your information offline. Access to personal data is limited to employees, agents, and authorized service providers who need the information to perform specific business functions (such as customer service, enrollment support, or account management). All individuals with access to personal information are required to maintain its confidentiality.
In addition, we utilize trusted third-party service providers (such as customer relationship management systems, communication platforms, and data storage providers) that maintain their own security standards to protect your information.
While we take appropriate steps to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
If you believe that FFSG is not adhering to this privacy policy or if you have concerns about the security of your information, please contact us immediately at the phone number or email address provided on our website.
Third-Party Links and External Platforms
Our websites, landing pages, and funnels may contain links to third-party websites, platforms, or services that are not operated or controlled by FFSG.
Once you leave our website or interact with a third-party platform, you are subject to the privacy policies and practices of that third party. We are not responsible for the content, security, or privacy practices of any external sites or services.
In some cases, we may integrate or direct you to third-party platforms for services such as:
Insurance quoting, applications, or enrollment
Payment processing
Scheduling or event registration
Customer relationship management (CRM) tools
Marketing or communication platforms
We encourage you to review the privacy policies of any third-party websites or services you interact with before providing your personal information.
Children’s Privacy
FFSG’s services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18.
In accordance with the Children’s Online Privacy Protection Act, we do not knowingly collect personal information from children under the age of 13 without verified parental consent.
If we become aware that we have collected personal information from an individual under the applicable age thresholds, we will take steps to delete such information promptly.
If you believe that a minor has provided personal information to FFSG, please contact us so that we can take appropriate action.
Updates to This Policy
FFSG may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational needs. Any updates will be posted on this page with a revised “Effective Date” at the top of the policy.
In some cases, we may provide additional notice of significant changes (such as via email or website notification), where required by law. Your continued use of our websites, funnels, services, or communications after any changes are made constitutes your acknowledgment and acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you may contact FFSG using the information below:
Family Financial Solutions Group Inc.
630.398.3329
