1. Agreement to Terms
By accessing or using the website and services of Azan Ecommerce Ltd
("we," "our," or "us"), you agree to be bound by these Terms and Conditions.
If you do not agree, please do not use our Services.
2. Definitions
- Services – All products, software, and services offered
- Website – Our online platform and associated pages
- User – Any person using our Services
- Content – All materials on our Website
- Order – A purchase request submitted through our Website
3. Eligibility
- You must be at least 18 years old
- You must have legal capacity to contract
- We reserve the right to refuse service at any time
4. User Accounts
- Accurate and complete information is required
- You are responsible for account security
- Unauthorized access must be reported immediately
- We may suspend or terminate accounts that violate these Terms
5. Products and Services
- Ecommerce platforms and online stores
- Software development and digital solutions
- Digital products, support, and consulting
6. Pricing and Payment
- Prices are listed in the displayed currency
- Payments processed via Stripe and authorized processors
- Payment must be received before order processing
- We do not store full card details
7. Orders and Fulfillment
- Orders may be accepted or declined at our discretion
- Digital products delivered electronically
- Delivery timelines are estimates
- Risk transfers upon delivery
8. Refunds and Returns
- Digital products: 14-day refund window (if defective)
- Custom development: non-refundable once started
- Physical products: 30-day return (if applicable)
- Refunds processed within 5–10 business days
9. Intellectual Property
All website content is owned by or licensed to Azan Ecommerce Ltd.
Unauthorized use, reproduction, or distribution is prohibited.
10. Prohibited Activities
- Illegal or fraudulent activities
- Malware, hacking, or system interference
- Misrepresentation or impersonation
- Intellectual property violations
11. Limitation of Liability
Services are provided “AS IS.” Our liability is limited to the amount
paid for the service, except where prohibited by law.
13. Dispute Resolution
- Governing law: England and Wales
- Exclusive jurisdiction of UK courts
- 30-day informal resolution requirement
- No class actions
17. Contact Information
Email: [email protected]
United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT
Response Time: Within 48 hours
18. Acceptance of Terms
By using our Services, you confirm that you have read, understood,
and agreed to these Terms and Conditions.