Design Your Digital

Privacy Policy

Effective Date: 18/07/2025

At Closer Empire, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make a booking, or communicate with us via SMS, email, or other channels.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and any other information you provide through our contact or booking forms.

Booking Information: Details about services requested, appointment times, messages you leave, and your interaction with our staff or platform.

Usage Data: Information about how you use our website, such as the pages you visit, your device type, browser version, IP address, location data, and behavior on our site. This may be collected through cookies, tracking pixels, and third-party analytics tools like Google Analytics.

2. How We Use Your Information

We use the data we collect to:

Process and manage bookings and service requests.

Communicate with you regarding appointments, rescheduling, confirmations, or cancellations.

Send you SMS and/or email updates, promotions, special offers, or follow-ups if you’ve opted in.

Improve our website’s functionality, content, and user experience.

Conduct internal reporting and analytics for business improvement.

Fulfill legal or regulatory obligations.

3. SMS Consent

By submitting your phone number through our website or any form, you explicitly consent to receive SMS messages from Closer Empire regarding bookings, reminders, offers, or other business-related communications. Message frequency may vary. Standard message and data rates may apply depending on your carrier. You can opt out of SMS communications at any time by replying STOP to any message.

4. Sharing Your Information

We take your privacy seriously and do not sell, trade, or rent your information to third parties. We may share your data with:

Trusted service providers (e.g., booking software, email/SMS platforms, analytics providers) strictly for the purpose of operating our business and delivering our services.

Legal or regulatory authorities, if required by applicable law or to protect our legal rights.

All third-party providers we work with are contractually obligated to protect your data and comply with privacy regulations.

5. Your Choices

You have the right to:

Opt out of SMS marketing by replying STOP.

Unsubscribe from promotional emails via the unsubscribe link included in each email.

Contact us to access, correct, update, or delete your personal data.

To make any of these requests, email us at [email protected].

6. Data Security

We implement administrative, technical, and physical safeguards to help protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

📧 [email protected]
📍 Closer Empire

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.