Effective Date: February 16, 2026

MortgageBroker.ca (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or communicate with us via SMS, email, phone, or other channels.

By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information that you voluntarily provide, including:

Full name

Phone number

Email address

Mailing address

Information submitted through forms or messages

SMS communication content

Any details related to mortgage inquiries or service requests

2. How We Use Your Information

We use your information to:

Respond to mortgage inquiries

Provide appointment confirmations and reminders

Deliver mortgage-related updates and insights

Communicate via SMS, email, or phone

Improve our services and user experience

Provide customer support

Maintain internal records

We do not use your information for purposes unrelated to your inquiry or relationship with MortgageBroker.ca.

3. SMS Communications & Consent

If you provide your phone number and opt in, MortgageBroker.ca may send SMS messages related to:

Inquiry responses

Appointment confirmations

Follow-ups

Mortgage updates

Important notifications

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase.

4. Opted-In SMS Data Protection

MortgageBroker.ca will never sell, rent, share, or disclose your opted-in SMS information (including phone numbers and message history) to third parties for marketing purposes.

Your SMS data is only accessed internally or disclosed if legally required.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance functionality and user experience. You may control cookie settings through your browser.

7. Your Rights

You may request to:

Access your personal information

Correct inaccuracies

Request deletion of your data

You may also unsubscribe from communications at any time.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies independently.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of those changes.

10. Contact Information

If you have any questions about this Privacy Policy or your data, contact us at:

MortgageBroker.ca
220-56 Aberfoyle Cres
Etobicoke, ON, M8X 2W4

📞 647-408-7468
📧 [email protected]

By using MortgageBroker.ca, you acknowledge that you have read and understood this Privacy Policy.