Satisfaction Guaranteed
Refund Policy.
We are committed to delivering the highest quality cleaning service. Here is how we handle issues and refunds.
We are committed to delivering the highest quality cleaning service. Here is how we handle issues and refunds.
Last Updated:
Business Name: E&A Cleaning Solutions
Contact: +1-9199-867-777 / [email protected] / 108 Glenwood Ct, Spring Lake, NC 28390
We stand by the quality of our work with our Satisfaction Guarantee. Our goal is to provide you with the best possible service.
If you are not 100% satisfied with any area we have cleaned, please contact us within 24 hours of the service. We will return to re-clean that specific area at no additional cost to you to ensure your satisfaction.
Since cleaning is a personalized service, we generally do not offer cash refunds. Our primary remedy is to fix the issue through re-cleaning. However, exceptions may be made in extreme circumstances at the sole discretion of management.
If you cancel your service within the allowable timeframe (24 hours prior), no fees will be charged. Late cancellations may incur a fee as outlined in our Terms & Conditions.
To report an issue or request a re-clean, please contact us immediately using the information provided above. Photos of the area in question may be requested.
Stop stressing over the mess. Let E&A Cleaning Solutions handle the dirty work so you can focus on what you love.