1. Services FlowReplacements provides replacement-focused service coordination, lead routing, appointment scheduling, and communication services for property owners and businesses seeking certified replacement contractors. We do not provide physical installation services ourselves.
2. Communication Consent By submitting your contact information through our website, forms, booking systems, or advertisements, you consent to receive communications from FlowReplacements including SMS notifications, appointment confirmations, service updates, and follow-ups related to your enquiry. Message frequency may vary. Message and data rates may apply.
3. SMS Messaging Program (A2P Compliance) Our SMS program may include appointment reminders, replacement project updates, and follow-up communication. You may opt out at any time by replying STOP to unsubscribe or HELP for assistance. Support contact: [email protected] Mobile information will not be shared, sold, or disclosed to third parties for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.
4. Opt-In Requirements Users only receive SMS messages if they have submitted their phone number via our website or forms, booked an appointment, or explicitly opted in to receive SMS communication. We do not send unsolicited or purchased-list messages.
5. Privacy Policy Your use of our services is also governed by our Privacy Policy: FlowReplacements_A2P_Privacy_Policy.pdf
6. Intellectual Property All website content, branding, systems, and materials are the property of Get Certain Limited or its licensors. You may not reproduce, distribute, or republish any materials without written permission.
7. User Responsibilities You agree to provide accurate information, use our services lawfully, not misuse our communication systems, and not attempt spam, abuse, or unauthorized messaging.
8. Limitation of Liability FlowReplacements is not liable for contractor performance, installation outcomes, delays beyond our control, or missed communications caused by carriers or third-party systems.
9. Indemnification You agree to indemnify and hold harmless Get Certain Limited against claims arising from misuse of our services.
10. Termination We reserve the right to suspend or terminate access to our services or communication systems at any time for misuse or non-compliance.
11. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
12. Updates We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
14. Age Requirement (18+) Users must be 18 years of age or older to use our services, submit information, or receive communications including SMS messages. By using FlowReplacements or opting into communications, you confirm that you are 18 or older.