SMS Terms & Conditions

Effective Date: May 6, 2026

These SMS Terms & Conditions ("SMS Terms") govern your receipt of text messages from iProtect Agency ("we," "us," or "our"). By providing your mobile phone number and opting in to receive text messages from us — whether through our website form, verbally to one of our licensed agents, or by texting us a keyword — you agree to these SMS Terms.

1. Program Description

iProtect Agency sends non-marketing, customer-service-related text messages to individuals who have requested information about final expense life insurance or who are existing customers. Messages may include:

Quote follow-ups and policy information.

Application status updates.

Appointment confirmations and reminders.

Policy service and customer support communications.

Responses to questions you send us by text.

This program is not used to send promotional or marketing offers.

2. How to Opt In

You can opt in to receive text messages from iProtect Agency by:

Submitting your phone number through a form on our website and checking the SMS consent box.

Verbally providing consent during a phone call with one of our licensed agents (consent is documented in our CRM).

Texting a keyword such as START, QUOTE, or HELP to our business number.

By opting in, you confirm that the mobile number provided is yours and that you are authorized to consent to receive messages on that number.

3. Message Frequency

Message frequency varies based on your interaction with us and the status of your inquiry or policy. You may receive multiple messages per week during active conversations, and fewer messages at other times.

4. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier plan. iProtect Agency does not charge a fee to send or receive text messages, but your carrier's standard rates apply.

5. How to Opt Out

You can opt out of receiving text messages from iProtect Agency at any time by replying STOP to any message you receive from us. After replying STOP, you will receive a confirmation that you have been unsubscribed, and we will not send you further text messages unless you opt back in.

You may also opt out by contacting us directly at [email protected].

6. Help and Support

For help, reply HELP to any message you receive from us, or contact us at [email protected]. We will respond with information about the program and how to manage your subscription.

7. Privacy and Data Sharing

iProtect Agency does not share, sell, rent, or transfer your mobile phone number or SMS opt-in consent to any third party or affiliate for their marketing purposes. Mobile information will not be shared with third parties for promotional or marketing reasons.

We may share your information with service providers (such as our SMS platform, CRM, and telecommunications carriers) only to the extent necessary to deliver the messages you have requested. For full details on how we collect, use, and safeguard your information, see our Privacy Policy.

8. Supported Carriers

The SMS program is available across all major U.S. carriers, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

9. Eligibility

You must be at least 18 years old and a resident of the United States to opt in to receive text messages from iProtect Agency.

10. Changes to These Terms

We may update these SMS Terms from time to time. Updates will be posted on this page with a revised "Effective Date." Your continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

iProtect Agency Email: [email protected]