Terms of Service for Trace Co

Effective Date: March 22, 2025

Last Updated: March 22, 2025

1. Introduction

Welcome to Trace Co ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any transactions conducted with Trace Co, including SMS communications. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Eligibility

You must be at least 18 years old to engage in buying, selling, or trading watches with us. By using our services, you confirm that you are of legal age and capable of entering into a binding agreement.

3. Compliance with Laws

You agree to comply with all applicable local, state, and federal laws and regulations related to buying, selling, or shipping watches. You are solely responsible for ensuring that your participation in our services is lawful in your jurisdiction.

4. Orders & Payment

Order Acceptance: We reserve the right to accept or reject any order at our sole discretion.

Payment: Full payment must be received before any products are shipped or transactions are finalized.

Pricing: Prices are subject to change without notice. All prices are listed in U.S. dollars unless otherwise noted.

Verification: We may require verification of identity or payment information before processing an order.

5. Shipping & Delivery

Shipping: We ship watches securely and with tracking. Shipping timelines are estimates and not guaranteed.

Responsibility: Trace Co is not responsible for delays, losses, or damages caused by third-party shipping carriers.

Address Accuracy: Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Pre-Owned Watches: All sales are final unless otherwise stated. Due to the nature of luxury goods, we do not offer refunds on watch purchases unless there is a proven authenticity issue.

Inspection Period: If an inspection or return window is offered, it will be specified at the time of purchase.

Condition Claims: Any issues must be reported within 48 hours of delivery.

7. SMS Communication

By providing your phone number, you agree to receive text messages from Trace Co. Message frequency varies. Standard message and data rates may apply.

Opt-In: You may opt in via website, checkout process, or promotional materials.

Opt-Out: To stop receiving SMS messages, reply STOP to any message.

Help: Text HELP to (659) 277-2775 or contact us for further assistance.

Message Types: Messages may include order updates, promotional content, and alerts.

We are not responsible for carrier-related issues such as delays or undelivered messages. No SMS opt-in data or personal information will be shared with third parties for marketing purposes.

8. Limitation of Liability

To the fullest extent permitted by law, Trace Co is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products. We make no guarantees beyond any express warranties stated at the time of sale.

9. Authenticity Guarantee

We stand by the authenticity of every timepiece we offer. If you believe a watch you purchased from Trace Co is not authentic, please contact us immediately with evidence, and we will investigate the claim.

10. Intellectual Property

All content on our website, including but not limited to text, images, logos, and product listings, is the property of Trace Co and may not be copied, distributed, or used without written permission.

11. Termination

We reserve the right to terminate or suspend access to our services at any time, with or without cause, including violations of these Terms.

12. Changes to These Terms

We may update these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any modifications constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us: