Privacy Policy

Last Updated: July 2025

At ClientConnectAI (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and AI chatbot products.

1. Information We Collect

We may collect the following types of information:

1.1 From Website Visitors:

Name, email, phone number (if submitted via contact forms or chatbot)

Business name and industry

Page visits, clicks, and session data (via analytics tools like Google Analytics)

1.2 From Chatbot Users (End-Clients of Our Clients):

Names, contact info, questions, and service requests submitted through the chatbot

Time and date of interaction

1.3 From Clients (Business Owners):

Business contact information

Website details for chatbot installation

Service preferences and communication history

2. How We Use Your Information

We use collected information to:

Deliver and improve our chatbot services

Respond to inquiries or support requests

Customize chatbot experiences for your website

Improve our website and marketing efforts

Notify you of important updates

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your data:

With trusted service providers (e.g., hosting, analytics, CRM)

When legally required (e.g., court orders or law enforcement requests)

If ClientConnectAI is involved in a merger, acquisition, or asset sale

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure hosting platforms.

5. Cookies and Tracking

Our site may use cookies and similar technologies to:

Track website usage

Improve your user experience

Measure the effectiveness of campaigns

You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to:

Request access to your personal data

Ask for correction or deletion of your data

Withdraw consent for marketing communications at any time

To exercise these rights, contact us at [email protected]

7. Children’s Privacy

ClientConnectAI’s services are not intended for children under 13. We do not knowingly collect personal information from anyone under that age.

8. Changes to This Policy

We may update this Privacy Policy occasionally. If we do, we’ll update the “Last Updated” date above. Continued use of our services means you accept the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:
📧 [email protected]