This course gives participants the skills to assess and manage volatile and emotional situations through non-violent means, using the Behavioral Influence Stairway Model (BISM) as the foundation for influencing and persuading others. Participants will learn how to move individuals from agitation or aggression to cooperation and compliance using active listening, empathy, rapport, trust, and influence. This approach is used by law enforcement hostage and crisis negotiators worldwide.
Learning Objectives and Benefits
Who is This Course For?
Pre-requisites
No prior experience is required. This course is open to all individuals interested in improving their de-escalation and defusing skills.
Packages
- Online Course: Asynchronous online course covering best practices.
-Live Zoom Course: Synchronous instructor-led course for more in-depth learning.
-Customized Course: Let us design a course customized for you.
Why Choose VGI Tactics?
At VGI Tactics, we blend the expertise of seasoned professionals with real-world scenarios, giving you practical, actionable skills beyond theory. Our instructors are committed to providing training in a supportive and engaging environment.
The De-Escalation Course at VGI Tactics is focused on teaching individuals how to defuse potentially violent situations before they escalate. Whether you are in law enforcement, security, or a civilian looking to improve your conflict resolution skills, this course will provide you with the tools to remain calm, assess situations quickly, and resolve conflicts without the use of force.
Who is This Course For?
Key Topics Covered:
Course Benefits:
Half-day, classroom-based
Introduction to de-escalation techniques
Classroom role play only
Full-day, classroom + role play
De-escalation strategies + situational awareness
Role play and situational practice
2-day course with field scenarios
Advanced de-escalation, conflict resolution in real-world scenarios
Real-world field scenarios and tactical drills
Half-day, classroom-based
Introduction to de-escalation techniques
Classroom role play only
Full-day, classroom + role play
De-escalation strategies + situational awareness
Role play and situational practice
2-day course with field scenarios
Advanced de-escalation, conflict resolution in real-world scenarios
Real-world field scenarios and tactical drills