+De-Escalating and Defusing Violence

De-Escalation

This course gives participants the skills to assess and manage volatile and emotional situations through non-violent means, using the Behavioral Influence Stairway Model (BISM) as the foundation for influencing and persuading others. Participants will learn how to move individuals from agitation or aggression to cooperation and compliance using active listening, empathy, rapport, trust, and influence. This approach is used by law enforcement hostage and crisis negotiators worldwide.

Learning Objectives and Benefits

-Understand the Behavioral Influence Stairway Model (BISM) and its application in real-world conflict situations.

-Learn effective active listening and empathy-building techniques to establish rapport and trust with agitated individuals.

-Develop strategies to build trust and lower emotional intensity in confrontations.

-Recognize and manage your emotional responses during high-stress encounters.

-Practice verbal and non-verbal communication skills that promote cooperation and reduce aggression.

-Participate in scenario-based case studies and exercises that apply de-escalation and defusing in realistic situations.

Who is This Course For?

-Healthcare professionals

-Social workers and mental health practitioners

-Customer service representatives

-Educators and school administrators

-Law enforcement officers

-Security personnel

-Anyone interested in improving their de-escalation skills

Pre-requisites

No prior experience is required. This course is open to all individuals interested in improving their de-escalation and defusing skills.

Packages

- Online Course: Asynchronous online course covering best practices.

-Live Zoom Course: Synchronous instructor-led course for more in-depth learning.

-Customized Course: Let us design a course customized for you.

Why Choose VGI Tactics?

At VGI Tactics, we blend the expertise of seasoned professionals with real-world scenarios, giving you practical, actionable skills beyond theory. Our instructors are committed to providing training in a supportive and engaging environment.

The De-Escalation Course at VGI Tactics is focused on teaching individuals how to defuse potentially violent situations before they escalate. Whether you are in law enforcement, security, or a civilian looking to improve your conflict resolution skills, this course will provide you with the tools to remain calm, assess situations quickly, and resolve conflicts without the use of force.


Who is This Course For?

- Law enforcement and security professionals

- Concealed carry permit holders and firearms owners

- Civilians looking to improve their ability to handle confrontations

Key Topics Covered:

- Conflict Resolution Strategies: Techniques for communicating effectively with agitated individuals.

- The Psychology of Aggression: Understanding the mindset of aggressive individuals and how to defuse their anger.

- Verbal and Non-Verbal Communication: Using body language and tone of voice to reduce tension.

- De-Escalation Tactics: Specific techniques to calm and control hostile situations without physical force.

- Threat Assessment: How to quickly assess a situation and determine the best course of action.

- Post-Incident Management: How to safely disengage and manage the aftermath of a de-escalated situation.

Course Benefits:

- Improved ability to handle and resolve conflicts peacefully

- Reduced likelihood of violent encounters and use of force

- Confidence in your ability to assess threats and respond appropriately

- A better understanding of the psychological and emotional aspects of conflict

Packages

$150

  • Half-day, classroom-based

  • Introduction to de-escalation techniques

  • Classroom role play only

$350

  • Full-day, classroom + role play

  • De-escalation strategies + situational awareness

  • Role play and situational practice

$750

  • 2-day course with field scenarios

  • Advanced de-escalation, conflict resolution in real-world scenarios

  • Real-world field scenarios and tactical drills

Packages

$150

  • Half-day, classroom-based

  • Introduction to de-escalation techniques

  • Classroom role play only

$350

  • Full-day, classroom + role play

  • De-escalation strategies + situational awareness

  • Role play and situational practice

$750

  • 2-day course with field scenarios

  • Advanced de-escalation, conflict resolution in real-world scenarios

  • Real-world field scenarios and tactical drills