Effective Date: August 2025
TJX Agency (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and communications — including SMS/MMS messaging in compliance with A2P 10DLC regulations.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, business name, and other details you provide when filling out forms, booking calls, or communicating with us.
Usage Information: Data related to website visits, form submissions, and engagement with our emails/SMS messages.
Transactional Information: Records of services purchased, calls scheduled, and related communications.
2. How We Use Your Information
We use your information to:
Provide services and consultations you request.
Communicate via email, phone, and SMS/MMS in compliance with carrier and federal regulations.
Send updates, reminders, promotions, and follow-ups.
Improve our services, marketing systems, and customer support.
Comply with legal and regulatory requirements.
3. SMS/MMS Messaging & A2P 10DLC Compliance
By submitting your phone number, you consent to receive SMS/MMS communications from TJX Agency related to appointments, reminders, updates, and promotional offers.
To remain compliant with A2P 10DLC messaging regulations:
Opt-In Required: You will only receive SMS/MMS messages if you voluntarily provide your phone number and consent to communications.
Opt-Out Option: You may reply “STOP” at any time to opt out of text messages. After opting out, you will no longer receive SMS/MMS unless you opt back in.
Help Command: You can reply “HELP” at any time to receive information on how to contact us.
Message Frequency: Message frequency may vary depending on interactions and campaign type.
Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Data Privacy: We will not share, sell, or distribute your phone number to third parties for marketing purposes. Your number is used solely for communications related to TJX Agency.
4. Data Protection
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
5. Data Sharing
We do not sell or rent your personal information. We may share data only with trusted service providers that assist in delivering our services (such as CRM or SMS platforms) — and only for operational purposes.
6. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request correction or deletion of your data.
Opt out of email and SMS/MMS marketing at any time.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
TJX Agency
200 West Monroe Street, Phoenix, AZ 85003
📞 (623) 308-9049