Privacy Policy & Program Disclosures

Last Updated: December 2025

This Privacy Policy and Program Disclosures describe how Win With Rozay / Mastering Short-Term Rentals (“we,” “us,” or “our”) collect, use, and protect your information, and outline our Refund Policy, Earnings Disclaimer, and Mentorship Agreement.

1. Privacy Policy

1.1 Information We Collect

We may collect the following types of information when you visit our website, enroll in a course, or join mentorship:

  • Name and contact details (such as email address and phone number)
  • Billing information for course and mentorship payments
  • Account details (such as login credentials, course progress, preferences)
  • Voluntary information you provide (survey responses, support requests, form submissions)

1.2 How We Use Your Information

We use your information to:

  • Provide access to courses, programs, and mentorship
  • Process payments and manage your account
  • Send course reminders, updates, and program-related messages
  • Respond to support requests and communicate with you
  • Improve our training content, services, and user experience

1.3 SMS & Messaging Privacy

When you provide your mobile number and opt in to receive messages, we may use SMS/MMS to send:

  • Course and login reminders
  • Mentorship and coaching notifications
  • Program announcements and billing alerts
  • Student support and service-related updates

You may opt out of SMS at any time by texting “STOP”. For help, text “HELP” or email us at [email protected].

1.4 Mobile Information, A2P Compliance & Data Handling

We are committed to protecting your mobile information and complying with A2P messaging standards.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

1.5 Cookies & Analytics

Our website may use basic cookies or analytics tools to understand site usage and improve our content. These tools help us see general trends such as page visits and do not focus on individual behavior.

1.6 Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

1.7 Children’s Privacy

Our programs are intended for adults. We do not knowingly collect information from children under 18. If you believe a minor has submitted information, please contact us so we can remove it.

1.8 Your Choices

You may update your account information, change communication preferences, or request that we review or update your data by contacting us at [email protected].

2. Refund Policy

We aim to deliver clear and valuable training content. Because digital products are accessible immediately upon purchase, all course sales are generally final, unless a specific guarantee or refund window is stated on the checkout page for that product.

Mentorship subscriptions, such as the $75/month 1-on-1 mentorship, are billed on a recurring basis. You may cancel future billing at any time from within your account or by contacting support. Fees already processed for a current billing period are non-refundable.

If you believe there has been a billing error, please email us at [email protected] so we can review your request.

3. Earnings Disclaimer

The strategies, examples, and case studies shared in our training and mentorship are based on real experiences and are meant to illustrate what is possible. They do not guarantee that you will achieve the same results.

Your results depend on many factors, including your effort, consistency, financial situation, credit profile, market conditions, and ability to implement what you learn. We do not provide legal, financial, tax, or investment advice. You are responsible for your own business decisions and should consult qualified professionals as needed.

By using our programs, you agree that we are not liable for any decisions or outcomes related to your business, investments, or income.

4. Mentorship Agreement

4.1 Purpose of Mentorship

Our 1-on-1 mentorship is designed to provide support, accountability, and guidance as you build and launch your short-term rental business. This may include private calls, property reviews, messaging support, and feedback on strategies, systems, or design choices.

4.2 Nature of the Relationship

Mentorship is a coaching and educational relationship. It does not create a partnership, joint venture, employment, or agency relationship. You are solely responsible for implementing any suggestions and making final decisions about your business.

4.3 No Guaranteed Outcomes

While mentorship is intended to help you avoid mistakes and move faster, we cannot guarantee property approvals, bookings, specific profits, or any particular outcome. All examples shared are illustrative only.

4.4 Conduct & Boundaries

We expect respectful communication from both sides. Abusive, harassing, or inappropriate behavior may result in removal from the mentorship program without refund for the current billing period.

4.5 Scheduling & Access

Mentorship may include scheduled calls, messaging access, and other agreed-upon support. We aim to respond within reasonable timeframes but do not guarantee instant replies at all times. Specific call frequency, response expectations, or access details may be outlined on the offer page or welcome materials for your mentorship tier.

5. Updates to This Policy

We may update this Privacy Policy and these program disclosures from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website, courses, or mentorship after changes are posted means you accept the updated terms.

6. Contact Us

If you have questions about this Privacy Policy, Refund Policy, Earnings Disclaimer, or Mentorship Agreement, please contact:

Win With Rozay / Mastering Short-Term Rentals
Email: [email protected]
Location: Houston, Texas, USA