Privacy Policy
Last Updated: June 16th, 2025
At Vital Labs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
Information You Provide
Name and Email Address: When you make a purchase or subscribe to our newsletterPayment Information: Processed securely through our payment processors (we do not store credit card details)Communication Data: When you contact us via email or forms
Automatically Collected Information
Website Usage Data: Pages visited, time spent, and general browsing behaviorTechnical Information: IP address, browser type, device informationCookies: Small files that help improve your browsing experience
How We Use Your Information
We use your information to:
Process Orders: Complete purchases and deliver digital productsCustomer Service: Respond to inquiries and provide supportMarketing Communications: Send newsletters, updates, and promotional content (with your consent)Website Improvement: Analyze usage patterns to enhance user experienceLegal Compliance: Meet legal obligations and protect our rights
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
Service Providers
Payment Processors: To handle secure transactionsEmail Service Providers: To send newsletters and communicationsAnalytics Services: To understand website performance (anonymized data)
Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or property.
Data Security
We implement appropriate security measures to protect your information:
Secure data transmission (SSL encryption)Limited access to personal informationRegular security assessmentsSecure storage practices
Your Rights and Choices
You have the right to:
Access: Request information about data we hold about youCorrection: Update or correct inaccurate informationDeletion: Request deletion of your personal informationOpt-Out: Unsubscribe from marketing communications at any timeData Portability: Request a copy of your data in a portable format
Cookies and Tracking
We use cookies to:
Remember your preferencesAnalyze website trafficImprove user experience
You can disable cookies through your browser settings, though this may affect website functionality.
Third-Party Services
Our website may contain links to third-party sites or use third-party services:
Payment Processors: [Stripe/PayPal/etc.] - subject to their privacy policies. Analytics: Google Analytics - [link to Google's privacy policy]Email Marketing: [Your email service] - subject to their privacy policies
Data Retention
We retain your information for as long as necessary to:
Provide our services, comply with legal obligations, resolve disputes enforce our agreements
International Data Transfers
If you are located outside [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers are located.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
Posting updates on our websiteSending email notifications (for material changes)Updating the "Last Updated" date
Contact Us
For privacy-related questions or requests: Email: [email protected] Subject: "Privacy Policy Inquiry"Response Time: We will respond within 30 days
Your Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
This Privacy Policy is effective as of the date listed above and applies to all information collected by Vital Labs