Effective Date: 2\18\2025
At Seraphim Mental Wholeness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your privacy.
1. Information We Collect
We collect personal information when you use our website or engage with our services. The types of information we may collect include:
Personal Identification Information: This may include your name, email address, phone number, and other details you provide when filling out a contact form or booking a consultation.Health Information: When you schedule a consultation or therapy session, we may collect health-related information that is necessary for assessing and providing care, including mental health status and medical history.Payment Information: If applicable, we may collect payment details (such as credit card or insurance information) for billing purposes.Website Usage Data: This includes information about your interactions with our website, such as IP address, browser type, device, and usage patterns. We may use cookies and similar technologies to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect to provide you with the best possible care and service. The ways we use your information include:
To Provide Services: Your personal and health information helps us schedule appointments, assess your needs, and provide you with appropriate therapy and support.To Communicate: We use your contact details to respond to inquiries, confirm appointments, and send you information about our services or promotions.For Billing and Payment: We use payment details to process transactions and manage billing for services provided.For Website Functionality: We may use your website usage data to improve the functionality of our website, enhance user experience, and tailor content to your preferences.
3. How We Protect Your Information
We take the privacy and security of your information seriously. We implement the following measures to protect your data:
Encryption: We use secure, encrypted connections (SSL) for transmitting personal information through our website.Confidentiality: All health-related information is handled with the highest level of confidentiality, and only authorized staff members have access to your personal records.Access Control: We restrict access to personal information to only those who need it to provide services or manage your care.Third-Party Services: We may share your information with trusted third-party service providers (e.g., payment processors, email marketing platforms) who assist in our operations. These parties are required to comply with privacy laws and only use your information for the specific purpose for which it was shared.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
Legal Requirements: If required by law, we may disclose your personal information to comply with a legal obligation, such as in response to a subpoena or court order.Health Care Providers: We may share relevant health information with other medical professionals or institutions when necessary for your treatment or as required by applicable laws (e.g., HIPAA in the U.S.).Business Transfers: If our company is involved in a merger, acquisition, or sale, your personal information may be transferred as part of the transaction.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:
Accessing Your Information: You can request to view or update the personal and health information we have about you.Correcting Information: You can request corrections if any information we hold is inaccurate or incomplete.Deleting Your Information: You may request the deletion of your information, subject to any legal obligations we may have to retain certain data.Opting Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at [insert email address or phone number].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to remember your preferences or activity. You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features on our site.
For more information on how we use cookies, please refer to our
Cookie Policy
[if applicable].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. After this period, we will securely delete or anonymize your information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Seraphim Mental Wholeness
Email: seraphimmental@outlook.com
Phone: (469) 613-2110
Address: 2626 Cole Avenue suite 300, Dallas, Texas 75204, Dallas TX 75204