Privacy Policy

Two Guys and a Shovel Inc.
Effective Date: Jan 1, 2026

At Two Guys and a Shovel Inc. (“Two Guys and a Shovel,” “we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information, including information related to SMS communications.

This Privacy Policy applies to users who interact with our website, request quotes, schedule services, or communicate with us.

1. Information We Collect

We collect information you voluntarily provide when you contact us, request a quote, schedule service, or opt in to receive messages, including:

Personal Information

Name

Phone number

Email address

Service address (if applicable)

Service request details (e.g., landscaping, snow removal, maintenance)

Appointment and scheduling information

Communication preferences and consent records

2. How We Use Your Information

We use your information to:

Respond to inquiries and quote requests

Schedule and confirm appointments or services

Send service-related notifications, reminders, and updates

Provide customer support

Maintain records of communication preferences and consent

Improve our customer service and operations

We do not use personal information for unrelated purposes.

3. SMS Consent & Communications

We may send SMS messages related to quotes, scheduling, appointment confirmations, service updates, invoices/receipts, and customer support. If you separately opt in to marketing messages, we may send occasional promotional or seasonal offers.

Opt-In & Consent

SMS messages are sent only to users who explicitly opt in

Consent may be collected through our website forms, chat, or other customer-initiated requests

SMS consent is optional and not required to submit a form

We maintain timestamped records of opt-in actions and consent

Opt-Out & Help

Reply STOP at any time to opt out

Reply HELP for assistance

Message frequency may vary

Message & data rates may apply

Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

4. Mobile Information Sharing Statement (Required)

Two Guys and a Shovel Inc. does not sell, rent, or share personal information for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as technical or messaging service providers, is permitted solely to facilitate communications.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Service Providers & Data Handling

We may share limited personal information only with trusted service providers that support our operations, such as:

Messaging and communication service providers

Website and form tools

Scheduling and CRM systems

These providers are required to protect your information and use it only for authorized purposes.

6. Cookies & Tracking Technologies

We may use basic cookies or similar technologies to support website functionality and improve user experience.

We do not use cookies for lead resale. You may manage cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including secure systems and limited access controls.

While no system can guarantee absolute security, we take appropriate measures to reduce risk.

8. Your Rights & Choices

You have the right to:

Opt out of SMS messages by replying STOP

Request access to or correction of your personal information

Withdraw consent for future communications

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available with the effective date listed above.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Two Guys and a Shovel Inc.
Email: [email protected]
Website: gta.twoguysandashovel.com