Privacy Policy
Last Updated: January 9, 2026
Expert Auto Glass Repair (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, request a quote, or communicate with us.
By using our website or submitting your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Voluntarily Provide
When you fill out a form, request a quote, or contact us, you may provide:
Full name
Phone number
Email address
Vehicle year, make, and model
Insurance-related information
Any additional details you submit voluntarily
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on pages
Referring website or source
Cookies and tracking data
This information helps us understand how visitors use our website and improve performance and user experience.
2. How We Use Your Information
We use the information we collect to:
Provide windshield repair or replacement quotes
Determine eligibility for insurance benefits or cash-back offers
Contact you by phone, SMS, or email regarding your inquiry
Schedule services and communicate appointment details
Assist with insurance claims and documentation
Improve our website, marketing, and customer experience
Comply with legal and regulatory requirements
We do not sell your personal information.
3. Communication & Consent
By submitting your information, you agree that we may contact you via:
Phone calls
Text messages (SMS/MMS)
These communications may include service updates, appointment confirmations, follow-ups, and promotional or informational messages related to your inquiry.
Message and data rates may apply. You may opt out of marketing communications at any time by replying STOP to SMS messages or by contacting us directly.
4. Sharing of Information
We may share your information only when necessary, including with:
Service providers and software platforms (such as GoHighLevel) used to manage communications, CRM, and scheduling
Insurance companies or claims administrators when assisting with insurance-covered services
Analytics and advertising platforms (e.g., Google Analytics, Meta/Facebook Ads) to measure and improve marketing performance
Legal authorities if required by law or to protect our rights
All third parties are required to handle your data responsibly and securely.
5. Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
Analyze website traffic
Measure ad performance
Improve user experience
Deliver relevant advertising
You may control or disable cookies through your browser settings. Disabling cookies may limit certain website functionality.
6. Advertising & Analytics
Our website may use third-party services such as:
Google Analytics
Google Ads
Facebook / Meta Ads
These services may collect data about your interaction with our website to provide analytics and targeted advertising. These platforms operate under their own privacy policies.
7. Data Security
We take reasonable measures to protect your personal information, including:
Secure software platforms
Restricted access to data
Industry-standard safeguards
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your personal data by contacting us.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.
Your continued use of our website constitutes acceptance of any updates.
13. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us:
Expert Auto Glass Repair
📞 Phone: (602) 344-9444
📧 Email: [email protected]
🌐 Website: https://www.expertautoglassrepair.com/