Privacy Policy

Effective Date: 23 May 2025

Fenceflo (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, tools, and services (“Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us

Business and contact details (name, email, phone number, company name).

Payment and billing information.

Content, documents, or data you upload when using our Services.

b. Information We Collect Automatically

Log data (IP address, browser type, operating system, access times).

Usage information (features used, pages visited, interactions with our tools).

Cookies and tracking technologies for analytics and site functionality.

c. Information from Third Parties

Data from integrations with third-party platforms.

Information from partners or service providers who help deliver our Services.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our Services.

Process transactions and collect payments.

Respond to inquiries and provide customer support.

Customize and optimize your user experience.

Send you important updates, promotions, or service-related communications.

Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers and partners who assist with hosting, payment processing, analytics, or marketing.

Business transfers in connection with a merger, acquisition, or sale of assets.

Legal obligations where disclosure is required by law, regulation, or court order.

4. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

Depending on your jurisdiction (United States, Canada, or applicable laws), you may have the right to:

Access, update, or correct your personal information.

Request deletion of your data.

Opt-out of marketing communications.

Restrict or object to certain types of processing.

To exercise these rights, contact us at the details below.

6. Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. International Users

If you access our Services from outside the United States or Canada, please note that your information may be transferred to and processed in these countries, where data protection laws may differ.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of our Services after changes indicates your acceptance of the revised Policy.

Contact Information

If you have any questions about this Privacy Policy, reach out to me directly:

Email: [email protected]
Phone: (613) 978-3676
Mailing Address: 62 Upper Lorne Place, Ottawa, Canada, K1R 7G9