Privacy Policy
Effective Date: July 18, 2025
Last Updated: July 18, 2025
Introduction
A+ Restoration General Contracting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for services, or interact with our veteran-owned and family-owned business. Please read this Privacy Policy carefully.
Information We Collect
Personal Information We Collect Directly
We may collect the following personal information from you:
Name and contact information (address, phone number, email address)
Property information and project details
Insurance information and claim details
Payment and billing information
Military status or veteran information (for discount eligibility)
AARP membership or disability status (for discount eligibility)
Communication records and correspondence
How We Collect Information
We collect information through various methods:
Our website contact forms and estimate requests
Phone calls and text messages
In-person consultations and property inspections
Email communications
Insurance claim documentation and processes
Automatically Collected Information
When you visit our website, we automatically collect certain information through:
Cookies: Small data files that help improve your browsing experience
Website Analytics: Tools that help us understand how visitors use our website
Log Data: Information about your device, browser, and website activity
How We Use Your Information
We use the information we collect to:
Provide roofing, restoration, remodeling, and general contracting services
Process free estimates and consultations
Handle insurance restoration and claims assistance
Process payments and manage billing
Schedule inspections, consultations, and project work
Communicate about your projects and provide updates
Verify eligibility for military, AARP, or disability discounts
Send service-related communications
Improve our website and services
Comply with legal obligations and licensing requirements
Information Sharing and Disclosure
Service Providers and Business Partners
We may share your information with:
Insurance companies (when assisting with claims)
Material suppliers and manufacturers (IKO, Owens Corning, CertainTeed, GAF, etc.)
Subcontractors and specialized service providers
Professional organizations (when required for certifications)
Payment processors and billing services
Insurance Claims
When assisting with insurance restoration claims, we may share relevant property and damage information with your insurance company and adjusters as part of the claims process.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and maintain business records. You may request deletion of your personal information by contacting us.
Your Rights and Choices
You have the right to:
Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of non-essential communications
Withdraw consent where applicable