Terms of Service

Bratz Real Estate Solutions

Last Updated: February 2026

Business Address: 2020 Arthur Avenue, Lakewood, Ohio, USA

Contact Email: [email protected]

These Terms of Service (“Terms”, “Agreement”) govern your use of this form (the “Form”) provided by Bratz Real Estate Solutions (“Company”, “we”, “us”, or “our”). By submitting your information and clicking Submit →, you agree to be bound by these Terms. If you do not agree, do not submit the Form.

1. Purpose of This Form

This Form is used solely to:

- Record your basic contact information after you view or inquire about a specific home (“Home you visited”);

- Understand your current status (e.g., just looking, buying soon, need to sell first, investor);

- Determine whether you are already working with a real estate agent; and

- Allow us to follow up with you about the home you visited and, if applicable, related properties and services as described in the consent language on the Form.

2. Information You Provide

By submitting the Form, you agree to provide accurate, current, and complete information, including:

- First Name

- Last Name

- Phone

- Email

- Your current status (“Just looking”, “Buying soon”, “Need to sell first”, or “Investor”)

- Whether you are working with an agent

- The home you visited

You are responsible for updating us if your contact details or status materially change and you want us to have your current information.

3. No Agency or Client Relationship Created

Submitting this Form does not by itself create a brokerage, agency, fiduciary, or client relationship between you and the Company or any of its agents.

Any formal representation (for example, as a buyer or seller client) will only be established through a separate written agreement signed by you and the appropriate licensed real estate professional, in accordance with applicable law and brokerage policies.

4. Consent to Non-Marketing Text Messages (Transactional)

By checking the non-marketing consent box on the Form and submitting your information, you expressly consent to receive non-marketing text messages from us about the Home you visited, which may include:

- Follow-up questions or answers related to that home;

- Clarifications or additional details about the property;

- Messages related to showings, feedback, or transaction steps if you proceed with that property.

Message frequency varies. Message & data rates may apply.

You may text HELP for assistance and STOP to opt out of non-marketing SMS at any time.

Even if you opt out of SMS, we may still contact you by phone or email where permitted by law and where necessary to respond to your requests.

5. Consent to Marketing & Promotional Messages

By checking the marketing consent box on the Form and submitting your information, you expressly consent to receive marketing and promotional messages from the Company at the phone number you provide, which may include:

- Special offers, discounts, and promotions;

- Information about similar homes, new listings, and open houses;

- Updates about services, events, or real estate-related content.

Message frequency may vary. Message & data rates may apply.

You may text HELP for assistance and STOP to opt out of marketing SMS at any time.

Your consent to marketing messages is not a condition of viewing a property, submitting this Form, or engaging in any real estate transaction with us.

6. Opt-Out & Communication Preferences

You may manage or revoke your communication consents as follows:

- SMS/Text: Reply STOP to any message to unsubscribe from further texts. Reply HELP for help.

- Other Channels: You may request changes to how we contact you (for example, preferring email instead of text) by contacting us using the information at the end of these Terms.

Please note that if you opt out of all communications, we may be limited in our ability to follow up regarding the home you visited or any related inquiry you have made.

7. Use of Your Information

Your information will be used only for purposes related to:

- Following up about the home you visited;

- Determining how soon you may be looking to buy or sell;

- Understanding whether you already have an agent;

- Sending non-marketing and/or marketing communications in line with the consent options you selected on the Form; and

- Providing real estate information and services consistent with your requests and consents.

For details on how your information is collected, used, and protected, please review our Privacy Policy (linked near the Form).

8. No Legal, Tax, or Financial Advice

Any information or communication you receive as a result of submitting this Form is for general informational purposes related to real estate. It is not legal, tax, or financial advice.

You should consult your own attorney, tax professional, financial advisor, or other qualified professionals before making decisions that may affect your legal rights, finances, or tax situation.

9. No Guarantees of Outcome

By submitting this Form, you understand and agree that we do not guarantee that:

- You will purchase or sell any property;

- Any particular property will remain available;

- Any offer you make will be accepted; or

- You will obtain any specific price, terms, or investment outcome.

Real estate markets are subject to change, and many factors beyond our control affect availability and results.

10. Limitation of Liability

To the maximum extent permitted by law, the Company and its owners, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:

- Your use of this Form;

- Any follow-up communications or lack thereof;

- Any real estate decisions or transactions you make or do not make; or

- Any errors or omissions in information provided to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its owners, officers, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

- Your use of this Form;

- Your violation of these Terms; or

- Your violation of any rights of another person or entity.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio and the laws of the United States, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of this Form shall be brought exclusively in the state or federal courts located in Cuyahoga County, Ohio, and you consent to the personal jurisdiction of such courts.

13. Changes to These Terms

We may update or modify these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this document. Any changes become effective when made available with or near the Form. Your continued use of the Form after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms or how they apply to this Form, please contact:


Bratz Real Estate Solutions

Business Address: 2020 Arthur Avenue, Lakewood, Ohio, USA

Contact Email: [email protected]