Effective Date: 12/24/2024
MK Automation LLC dba Modern Home Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at modern-home-solution.com ("Website"), engage with our services, or interact with us through other means.By using our services or interacting with our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please refrain from using our services or providing us with personal information.
We collect different types of information in connection with the services we provide:
Personal Information: This may include your name, address, email address, phone number, payment information, and other details you provide when contacting us, creating an account, or using our services.Usage Data: We may collect information about how you access and use our Website, such as IP address, browser type, device type, operating system, and browsing activity on the Website. A2P Messaging Data: When you opt-in to receive A2P (Application-to-Person) messages, we may collect phone numbers, message logs, and communication preferences to comply with applicable regulations.
We use the information we collect for the following purposes:
To provide, maintain, and improve our services, including home automation and smart home technology services.To process transactions and provide customer support.To communicate with you, including sending service updates, notifications, appointment reminders, and marketing messages (with your consent).To respond to inquiries or requests for information.To comply with legal obligations, resolve disputes, and enforce agreements.
We do not sell your personal information to third parties. However, we may share your information with third-party service providers or partners who assist us in performing our services, such as:
Payment processorsEmail marketing servicesSMS/MMS providers for A2P messaging servicesCustomer service and support providers
These third parties are only allowed to use your information as necessary to provide services to us, and they are bound by confidentiality agreements.We may also disclose your information if required by law, in response to legal processes, or in connection with the sale or transfer of our business assets.
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Website uses cookies and similar tracking technologies to enhance user experience, analyze trends, administer the Website, track users’ movements around the site, and gather demographic information. You can control cookie settings through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
When you provide us with a phone number, you consent to receive messages from us, including A2P messages such as service updates, reminders, and marketing communications. You may opt out of receiving marketing-related messages by replying “STOP” to any marketing SMS or MMS message you receive. To opt out of service-related messages, please contact our customer service team.Message and data rates may apply. We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and the CTIA guidelines for A2P messaging.
You have the right to:
Access: Request a copy of the personal information we hold about you.Correction: Request that we correct any inaccurate or incomplete personal information.Deletion: Request that we delete your personal information, subject to legal retention requirements.Opt-Out: Opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at [email protected] or call us at +1 888-780-5326
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately so that we can delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting an updated Privacy Policy on our Website, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: MK Automation LLC dba Modern Home Solutions
815 Main Lane, 4216
Orlando, FL 32801
Phone: +1 888-780-5326
Email: [email protected]