Effective Date: 11/10/2025
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
- Contact details (name, phone number, email, postal address)
- Account information (username, password)
- Membership and billing information (e.g., payment details processed via a secure third-party provider)
- Preferences (fitness goals, communication preferences)
- SMS Consent data — confirmation that you opted in to receive text messages (date, time, source of consent)
B. Automatically Collected Information
- When you visit our website or use our Services, we may automatically collect:
- Device and browser information
- IP address and general location
- Usage activity (e.g., pages viewed, clicks, and session duration)
This data is collected through cookies and similar technologies to improve our website performance and user experience.
C. Information from Other Sources
- We may receive limited data from partners or platforms (e.g., scheduling or payment processors) that help us manage your account or communication preferences.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our fitness programs and services
- Process payments and manage memberships
- Send administrative updates (e.g., receipts, reminders, service notices)
- Send marketing and promotional messages (only with your consent)
- Respond to your inquiries and provide customer support
- Maintain records of SMS consent and opt-in/opt-out activity to comply with A2P/10DLC and TCPA requirements
- Protect against fraud, misuse, or unauthorized access
- Comply with legal obligations or enforce our Terms & Conditions
3. SMS Text Messaging Program
By opting in to receive SMS messages from Fitness Mania LP, you agree to our Terms and Conditions and this Privacy Policy.
We collect and store your phone number, opt-in details, and messaging history solely for communication and compliance purposes.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].
We do not share or sell your phone number or consent data with third parties for marketing purposes.
4. How We Share Information
We may share your information only as described below:
- Service Providers: With trusted vendors who help us operate our business (e.g., payment processors, scheduling systems, or messaging platforms). These vendors are contractually required to protect your information.
- Legal Requirements: When required by law, regulation, subpoena, or court order.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process.
We do not sell your personal information to third parties.
5. Data Retention
We retain your information only as long as necessary for the purposes described in this Privacy Policy or as required by law (for example, to maintain A2P/10DLC consent logs).
6. Data Security
We use reasonable technical and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we take these measures seriously, no data transmission or storage system can be guaranteed 100% secure.
7. Your Privacy Choices
You can:
- Opt out of SMS marketing by replying STOP to any message.
- Update your contact preferences by emailing us at [email protected].
- Disable cookies through your browser settings.
- Request access, correction, or deletion of your information (see below for California residents).
8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what categories of personal information we collect and how it is used
- Request access to your personal data
- Request deletion of your data (subject to legal exceptions)
- Opt out of the sale or sharing of personal data (note: we do not sell your information)
To exercise your rights, contact us at [email protected]. We will verify your identity before processing any request.
9. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect or maintain personal information from anyone under 13 years of age. If we learn that we have inadvertently collected such information, we will delete it promptly.
10. Links to Other Sites
Our Services may link to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new “Effective Date.” Your continued use of our Services after changes means you accept the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fitness Mania LP - 8719 Trautwein Rd Riverside, CA 92508 United States
Phone: 951-776-9375
Email: [email protected]