Effective Date: 3/25/2025
Last Updated:
3/25/2025
Welcome to Scaling Horizons ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, maintain, and safeguard your information when you visit our website and use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
If you do not agree with our policies and practices, please do not use our website or services.
We may collect the following types of information:
Contact information (name, email address, phone number, mailing address)
Account information (username, password).
Payment information (processed through secure payment processors).
Communication preferences, Information you provide in forms, surveys, or communications with us
Device information (browser type, operating system, device type)
Usage data (pages visited, time spent on site, clicks)
IP address and location data (city, state, country)
Cookies and similar technologies
We collect information in the following ways:
Directly from you when you provide it to us.
Automatically as you navigate our website.
From third-party service providers that help us operate our business
We use your information to:
Provide, maintain, and improve our services.
Process transactions and send related information.
Respond to your inquiries and provide customer support.
Send administrative messages about our services.
Send marketing communications (with your consent).
Monitor and analyze usage patterns and trends.
Protect against unauthorized access and legal liability
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you opt in to receive text messages from us:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service is permitted.
All other use case categories exclude text messaging originator opt-in data and consent;
this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the
Text Message services.
All the above categories exclude text messaging originator opt-in data and consent;
this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We use cookies and similar tracking technologies to track activity on our website and to maintain certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our website.
You may have the following rights regarding your personal information:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Object to or restrict certain processing activities
Data portability
Withdraw consent (where applicable)
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
We may update our Privacy Policy from time to time.
The date at the top of this Privacy Policy indicates when it was last revised.
We will notify you of any significant changes by posting a notice on our website or sending you an email.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Scaling Horizons LLC
9008 Tillander Way
916-529-6353
Our SMS Alert Service provides timely notifications related to Scaling Horizons including appointment reminders, order confirmations, delivery updates, service notifications, and occasional promotional offers. Message frequency varies based on your activity with our business. These messages are designed to keep you informed about your transactions and interactions with us, enhancing your customer experience through timely and relevant communications
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.